Emily Montone - State Farm Insurance Agent
5564 Wilson Mills Road, Highland Heights, OH 44143
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business

Emily Montone - State Farm Insurance Agent is a local insurance agency located at 5564 Wilson Mills Road in Highland Heights, Ohio. As a small business owner in the community, Emily and her team are dedicated to taking care of your insurance and financial needs. With over 40 years of combined insurance and customer service experience, they provide remarkable service while building relationships with their customers.
Emily Montone, originally from western PA, fell in love with Cleveland and the surrounding communities when she moved to northeast Ohio in 2016 to open her State Farm agency. With 12 years of experience with State Farm, Emily's favorite part about being an agent is developing personalized relationships with her customers. She and her team are passionate about giving back to the community and educating others on insurance.
The agency offers services such as life insurance, annuities, and pet insurance products underwritten by American Pet Insurance Company and ZPIC Insurance Company. They also provide information on steps to take during a divorce, minimizing secondhand smoke exposure, and DIY auto maintenance to combat rising repair costs.
If you're looking for a rewarding and challenging work environment, Emily Montone - State Farm Agent may be the right fit for you. The agency is always looking for talented individuals to join their team. For more information or to review your current coverage, please call (440) 461-2388.
Reviews
"I had a very positive experience with Victoria Drucker from State Farm. She contacted me over a year ago regarding home and auto insurance. She never pushed or anything, but gave me an estimate that was very competitive. At the time I wasn’t interested in changing insurance companies. I was impressed with her professional approach and kept her number. Recently I decided to look for a new insurance company and contacted her. She was incredibly knowledgeable and made me feel comfortable with her and State Farm. By the time I agreed to accept her offer I felt at ease with the switch. She seems to have a genuine interest in her customers and their needs. She feels as much like a friend as she does an insurance agent. I have a direct number to contact instead of a 2(800) number that has no idea who you are. I feel very positive about her and the company"
"Emily was very patient and full of knowledge. She walked me through everything and answered all of my questions. It only took me less than 15 mins to transfer policies. 10/10 would recommend!"
"I actually left state farm a few yrs ago but realized I really wasn't getting a better rate. So I decided to return and I am so happy I did! The ladies over at Emily Montone's office are always so helpful and knowledgeable and they really understand the challenges we face in these ever changing times. They really help to make sure we have the most savings where our dollars can go further! I appreciate all the ladies and their insight, and I would recommend this location and state farm overall to all of my friends and family!"
"Emily has been a true pleasure to work with. She reached out to me over text when she noticed a change of address and offered to transfer my policy for a much lower rate. She’s been great over text and phone call and has been incredibly responsive and helpful. Id highly recommend working with this office and Emily in particular. Thank you for your excellent service!"
"I am a very patient person but Emily and her office staff were very unorganized and unprofessional. Very lax in returning emails or phone calls, unable to figure out my premiums, different amounts through my last 6 months with her, the only reason she returned my last email is that she saw I had changed agents. I don’t recommend this agent her work ethic needs work. I am 63 years old and I have been driving over 45 years this is my first and worst experience with an insurance agent and I will try not to hold it against State Farm, even though her representation of the company was very poor."
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