Buckeye State Mutual Insurance 1 Heritage Place, Piqua, OH 45356

"Very easy to work with on our claim. Very understanding and smooth process. Very appreciated."

"Claim was handled efficiently and the entire claim process was very smooth and painless."

"The person that helped me was prompt, efficient, polite and compassionate."

"Very good insurance been with them for a while now with no problems on claim coverage prompt service nice people & great communication"

"I have been with Buckeye insurance company for almost 40 years. About 30 years ago, I had a claim when a tornado tore off my barn roof and traveled 4 more miles and took out an entire subdivision of Arcanum. It had one of the longest continual mile touchdown records at that time. When I put on the claim for the barn roof, Buckeye said, get a contractor, send us the bill. We will take care you (and they did) I was very satisfied the way they handled the claim and stayed with them since. We COULD have had a claim some years later, when we got hit by lightning and fire shot out of every outlet in the house. The telephone burned the phone book it was sitting on. It knocked out the furnace, washer, dryer, hot water heater, water softener, and a universal power supply (but the computers plugged in it were spared) It blew inch copper grounding cables from the lightning rods clear out of the ground. We never replaced those. Except for the furnace, which just needed a part, and the UPS, we already had modernization plans and already had money allotted for replacing the other items before we ever got hit, so we did not file a claim, because we felt it was unethical to do so, even though we COULD have, January winds severely damaged my barn and house roof. So I felt comfortable putting in a claim for wind damage. Roof replacement is required. So the insurance company sent me a check for $2900. That doesn't begin to cover costs of fixing damage and amid many protests and sending many estimates, they only granted $300 more. So I just went to the bank and got a $5,000 loan to make up the difference. And as I did so I'm wondering whatever happened to the "send us the bill, and we will take care of you" service? Since when does a $1500 deductible require a $5,000 loan to make up the difference? Something in that company has changed in 40 years. So I called my insurance company, and they advised me that they are moving away from that company in their list of insurers. What used to be a wonderful company has become corrupt and greedy."