Walk In Urgent Care

"Don’t bother going here. Showed up on 12/29 with an injury from a dog bite that was bleeding at 7:50pm because they are open till 8pm and was told they couldn’t see me. The women at the front desk told us the reason was because the doctor went home which is absolutely ridiculous and unacceptable. They should be sued for medical malpractice for refusing to see a patient during their business hours."

"After my first few visits, I was convinced that this urgent care was perhaps the most unorganized and subpar to medical standards. However, with my recent visit, I believe they have taken a step in the right direction. Apart from a virtual receptionist who is obviously outsourced from some far away land, the nurses and doctors were very professional, addressed my concerns right away and proper steps were taken. Way to step it up, urgent care!"

"My experience was great! The sign in process was easy and quick. I didnt wait super long before being seen; it was quick. Doctor Rin Sam is amazing! He's calm and doesn't rush you. That's something I really appreciate! I left feeling that I was not only taken care of but they took time to care for me."

"Tried to use their app to start a virtual visit. Waited two full hours, nothing happened. I called the place to ask what was up, and the receptionist said "There probably isn't anyone doing them right now." She was nice, no issue with her, it's just the fact that I wasted two full hours of my day waiting just to learn that I wasn't going to be seen in the first place. The last time I tried to go here they were closed due to short staffing. The clinic is always unavailable for one reason or another."

"Save your time go to another urgent care. This place is a joke. Walk in at 12:55 pm. Had to check in with a online reception and scan my own ID and insurance card even tho there is 2 people behind the desk! There is complications with this and the online receptionist has such a heavy accent I have a hard time understanding her and she has trouble understanding me. Never before have I encountered this! This urgent care must be cheap as they are obviously out sourcing an employee....and WHY there is 2 employees behind the desk! Uncomfortable, akward and frustrating. After I finish that, the live person behind the desks asks me if I would like to go get lunch. Um what!? I say UH NO. She says well they are going to lunch and won't be back till 2pm. I said to her "why didn't you tell me this before letting me check in?". Unprofessional to say the least. There is no lunch hours listed on Google maps or their website. This place is garbage. I went 7 minutes down the street to Cleveland clinic urgent care."