Covington Metro Treatment Center

"Edited from 2 stars to 5 stars: I’ve been going here since 2019. This place has gone back to its roots I feel like, being more consistent with treatment and counselor check ins. They’re serious about recovery here, and I’m glad to be apart of it. Thanks for sticking up for those who need somebody. Joe is a great NP, he listens, and makes great suggestions. Has always been extremely kind to me in my years here. The nurses are great, especially with a new employee they have here they’ve had for a couple months, she’s such a sweetheart. My counselor was Jessica Faye, has left, was amazing, but now I have another great counselor.. The wait times can be long, especially on Saturday plan for about 40 minutes to an hour if you come past 7:45 AM. During the week they have been getting faster with their new system, so things run smoothly. During any other day but Saturday, I would say anywhere from 5 minutes- 20 minutes which really isn’t that bad for the amount of people they serve. Thanks for everything guys."

"If you need help with opiod addiction then this is the place to go and recieve the best health care and counseling!!This place saved my life period!"

"My review would be 5 stars but today I was on my way to see my new counselor and pick up my weekly takehomes beforehand because I was told I could do that, they have bounced me around to several counselors for no reason. I had an appointment at noon and was under impression I could pick my meds up beforehand. But I guess I was supposed to come before twelve is what my new counselor said she told me. Difference of opinion but really my main reason for 2 stars is because I arrived at 12:11 and had my counselor let them know beforehand exactly what time id get there. So I just feel like the 2 nurses that were there , that one could of left their window open for me. I also understand that I should know dosing hours after a year, but since I come so early I had no need to learn them. I was so upset I had tears. I'm over it now but having to skip a dose today seems unjust. I already work 3rd shift and literally had to stay up to come to that noon appointment w new counselor. Because y'all have so many quit. I went from Andrea to Brent to Daniella and have to work around their schedules constantly. P.S. I've been attending for a year now , never been late, I always arrive between 6-8 am. I'm always respectful, so honestly it's very upsetting that I was turned away when I never bother anyone for anything. Thank you. Updating my review. The director kindly explained to me the situation and that's all I wanted. Thank you Kelly."

"Highly recommend coming here if you or a loved one wants to become sober, start living a normal life again, keep a job, and not have to worry about waking up sick and withdrawing. Methadone saved my life! I love this clinic so much because every single staff member who works here are so nice and supportive. There are groups you can attend that’s extremely awesome and I heard the groups are fun. As patients we are all assigned counselors, my counselor Jessica F. is phenomenal. I couldn’t be more grateful to have a counselor I feel extremely comfortable with and can talk freely with without feeling judged and what’s even more special to me is that she always gives me the best advice. Being a counselor is definitely her calling because she is such a wonderful person! The whole place as soon as you walk in you can feel such a positive energy in the air and everything runs smoothly. I really like the Engage app that we use to check in think that it’s helped a lot in helping things run a little smoother! Thank you for a great clinic and a very nice environment. I am extremely thankful for you all and appreciate your efforts in making us patients feel safe, comfortable, and loved!"

"Their staff truly cares and has more than just the clinic itself to help you. They give you resources and all of them are there to help even if they are not your counselor. The director even pulled me in his office first day to talk to me. They make you feel as if you are somebody again."