Mercy Health - Orthopedics and Sports Medicine, Eastgate,

4440 Glen Este-Withamsville Road, Cincinnati, OH 45245

"If you expect to matter as a patient. DO NOT GO HERE. If you expect your appointments to be scheduled at the correct location, this is not the place. To have a response to concerns within a timely manner. AND Not only when you call 8 days later and inquire why NO PHONE CALL. So in short go somewhere else for orthopedic doctor's in General. I haven't had all of them but 2 are enough"

"Just visited here with my handicapped brother. The physician assistant was incredibly thorough with my brother's history, health issues and future care. I would recommend her highly."

"Went here with my boyfriend for his appointment and have never been more appalled and disappointed by a so called "doctor" in my entire life. The staff here is super friendly and helpful if you have questions. However, it's unfortunate that I can't say the same about Dr. Chen. From the second he came into the room, he asked a bunch of questions and didn't give any time to answer, had absolutely ZERO sympathy for how he hasn't been able to walk in a month, he was super short with answers to our questions, offered no help at all, and once Dr. Chen learned that he doesn't have insurance, the appointment was pretty much over at that point. Just kept telling him to apply for financial assistance and wait or go somewhere else for an MRI that would be cheaper out of pocket. He is clearly only in it for the money because otherwise, he would've done the MRI yesterday and billed us for it. 10 out of 10 do not recommend for anyone to go here unless you have insurance and you're NOT seeing Dr. Chen."

"The one star I give is to the staff. I cant say anything about the other doctors that work here. As for Dr.chen he has not a speck of humanity in his body. He might of went to college and become a doctor but he really shouldn't be. He acts like hes in a big rush and I was one of 3 patients there. If you dont have insurance Dr.chen will NOT do anything to help you period. He will tell you to fill out for financial assistance and wait he does not care about you as a person."

"Dr Messerschmitt and his staff are wonderful. I had a nasty broken arm he fixed me up. They are all very friendly and as a bonus therapy is right there as well."