CVS

"My experience here at Beechmont Ave was not good as well, Ask if I can get Flu shot . I was told no. I need to schedule apt for a flu shot some time later in the week. I have travel to different CVS thu out the US and I have always been ask, Have you had your Flu Shot this year . If not we can get you in and out right now. DIDN'T RECEIVE A FRIENDLY OR WELCOMING FEELING AT THIS LOCATIONS. This is 2024 this company make one billion dollars every 90 days and has the worst customer service experience in the Us!!"

"I only gave one star bc I had to. Last week I had to call CVS numerous times. I was treated disrespectfully, while i was crying in pain for my medication. It was sent over on December 7th, but i was told i was out of medication due to not taking it correctly. How dare someone say that, when I'm trying to find out why the dose change wasn't in the system. After having my urologist office call December 30th, and verified that the proper dose was updated. My car is in the shop, so I called CVS on the same day and was told everything was updated and being worked on. ONLY to get my scripts that evening after paying 15 DOLLARS for gas. I clean for a living and don't have the to sit on hold 20 minutes to ask why you aren't doing your job. After calling this evening AGAIN. To see why it wasn't correct although it should've been, I was told THE STORE.CANCELLED THE.RIGHT SCRIPT. Then i was told "sorry, call our manager tomorrow. Well Brian. I can't wait to call you in the morning!!! I was out of medication over a week bc I REFUSED to pick it up until it was right. I also didn't want to be treated more poorly by your FEMALE staff. You need to do better, have some compassion, AND PAY ATTENTION TO WHAT WE'RE SAYING, AND THE PROPER SCRIPTS. I DON'T WANT TO WASTE MY DAY ON THE PHONE EITHER"

"Closing the entire pharmacy causes a mayhem of queues, both outside and inside, that could be easily remedied by stacking lunch breaks. Why close the whole freaking pharmacy, causing an anarchistic semblance of ‘lines’ to form in the store?"

"This pharmacy suck they have had my daughter medication on hold for two weeks failing to do their job correctly the pharmacist was so rude to Children’s Hospital when they called and try to get CVS to send the authorization to the correct fax number. They totally denied to do this when I called the pharmacist was so rude every time did I go they show limited customer a nasty and speak with to you disrespectfully I don’t want to pull the race card on everything, but I am so uncomfortable with doing business with this pharmacy, I have move my prescriptions to Kroger in mt Washington . ."

"I had to travel 40 minutes to take a COVID test at this CVS location since no appointment times were available anywhere near me. Getting into the lot was an issue due to heavy traffic; it took two full lights of sitting in a left turn lane. Signs for the testing were fairly well-placed and visible in the lot. I did wait 25 minutes in the testing spots before I was helped, though I was about 15 minutes early to my appointment. The woman who did my COVID test was extremely friendly and professional and the testing booth was clean and warm for a particularly chilly day. I went into the CVS to use the restroom before my 40 minute ride back home. An employee let me in (restrooms are behind a locked door). She was also friendly. The restroom could have used a cleaning and some updating, but it wasn't the worst I've seen and I was just grateful to use it. I got my text and email with my test results within twenty minutes. CVS also sends you a link to create a CVS MyChart, which can then be linked to other MyChart accounts. This was extremely convenient considering I have surgery next week and needed to get my results to my surgeon's office quickly. Overall, I was happy with the COVID testing at this CVS location. It was painless and the results came extremely quickly."