Northwest Ohio OB-GYN

"Even though I’ve never been to this Obgyn, I’m giving it a zero stars because I’ve been charged twice for my appointments that they continue to make for me after I miss an appointment. The office manager is a rude man who was no help at all. Charging me $25 for a missed visit in 2020 and then now in 2024 I’m receiving another bill for a missed visit in 2021 They’re just trying to fraudulently charge people and they should definitely be investigated."

"Would give 0 stars if I could. I missed an appointment that I had booked last year. In March I was diagnosed with cancer and have had surgery plus chemo so my memory is a bit foggy. When I received the no show bill I called them to inform them between the time I had last been there and now I had medicaid insurance. I also explained that I had cancer so my memory is bad right now causing me to forget to cancel the appointment. The billing manager or whoever I spoke to on the phone did not have any empathy at all and claimed I still owed them $25. Which is illegal to do because I have medicaid. Absolutely would not recommend this place at all. Go next door, the are nicer there and don't shame cancer patients for missing appointments."

"I had a great experience with Dr. Brown over the few years I’ve frequented her office. But I can’t stand their billing department. They’ve continuously messed up my statements even after calling several times and even once engaging in a three way call with a rep from my insurance company and them to try to figure out the issue. When the issue was discovered, the billing dept claimed they’ll resolve it but never did. I’m still getting bills for something the insurance already paid for, and they keep giving me the run around by never returning my phone calls. Again, this has little to do with Dr. Brown herself as she’s a great doctor, but I just cannot see myself returning and continuing my care there as long as they keep screwing up my billing."

"Dr. Brown is amazing! She is always extremely professional and friendly when I come in. I came to Dr. Brown about clearing up dark spots, acne scars etc, and her XEO and Juliet lasers work wonders. I have never gotten better results anywhere else (and I have tried so many things)! I never felt uncomfortable and the nurses always have a smile that makes you feel welcome."

"I have been with this office for 15 years! When I am having problems or whatever I need the Doctors strive to get to the bottom of it! And they always do! Dr. Brown is amazing and so is Dr. Moore! The nurses are even welcoming and very friendly! Always have a great experience here!!!"