Walgreens

"Very poor communications when it comes to their pharmacy team. If you are expecting any kind of proactivity on their part you should go somewhere else. For a new customer this was not a good experience."

"I only know the actual store not the pharmacy, but today I went to get duct tape to fix something with my car and all the employees were great. I couldn't find the duct tape because I've never been here before, but the cashier and another worker were both very polite and helpful. The store was also very clean and well organized, I only missed the duct tape because I was distracted."

"Absolute terrible experience at this Walgreens pharmacy. I have been coming to this Walgreens pharmacy since 2017. We have only had two HSA cards on file. I just updated the new one a month ago. I just realized that the lady who updated that card only put it on my wife’s prescription profile. I show up today to get a prescription and there’s no card on my profile so unless my wife has a prescription I can’t get my medication. Luckily my wife had a medication and since I was getting one of hers, then I could get one of mine with the HSA card on her profile. The girl who helped me today is the one who changed in the first place, and was completely rude to me and not understanding. The pharmacist who came and helped me who has been there and I’ve seen her and she’s help me multiple times probably for the last 2 to 3 years said that there’s nothing she could do. We live in the same household we are married have the same last name, but still couldn’t use our HSA card because someone at Walgreens put it on the wrong profile. Will not be coming back to this location and will get it be going out of my way to go to another."

"Manger is not knowledgeable and didn’t know to take care customers. I didn’t take my receipt and went to car and find out out I got wrong medicine. I went back within minute to exchange the medicine, but they didn’t have the brand I wanted. So I ask for refund they told me they can’t take return without receipt. I ask them to print me receipt that purchased about couple minutes ago. They told me they can’t re print receipt. In modern days all the stores such as Walmart, Target, 7/11, Kroger they all print receipt month old, if you pay with Credit Card. I paid with my card and they wouldn’t refund me money back my same card. They were giving me in store credit, I don’t want ever to go back to Walgreens ever. Because of their such customer service they loose my business, but one thing they have gained from me is in store credit they gave me, because I am never going shop there again."

"I don’t know whether it’s typical, but my heart is telling me it’s not. Here’s my story: My husband recently passed away and I walked into our favorite Walgreens to notify the pharmacy of his passing. They were absolutely amazing and offered so much emotional support as they could tell I was visibly shaken—I was a wreck actually. They felt like family in my moment of devastation. To make things even better, I received a sympathy card in the mail today signed by the staff! They went the extra mile and my heart swells with gratitude! Thank you guys for being simply amazing! ❤️❤️❤️❤️❤️"