Animal Clinic at Upper Sandusky

"All new people running the office. And they clearly don’t care about your fur kids. No one told me that the staff had quit. My dog has suffered a great deal because they don’t answer their phones. They don’t return calls. And they schedule surgery’s just to tell you later “we aren’t scheduling surgeries.” They will gladly take your money though and offer to make another appointment to have the same problem looked at. I’ve had my dog for 10 years; since he was 2 weeks old. And now he’s suffering because of this clinics lack of response.they Wouldn’t even provide antibiotics for an infection; but wanted to sell me a container for teeth cleaning. With these new people it’s all about the money. They don’t care about the suffering of the fur kids. They don’t care about the sufferings of the pet parent. They don’t care about the issue at hand. The clinic smells of wet dirty animal. It’s not clean like it used to be. Will not be returning to this Clinic after being a client for 11 years. To be honest. I would give give zero stars if it were any option. My furkid deserves to be treated with importance; love and compassion. Not be put set on the back burner and treated like a money mine. This clinic really ought not be open. Shiva- passed away tonight. 2/12/2024. His passing is a direct result of the lies; and lack of compassion from this facility."

"I think it's very unprofessional that the doctor at this office said that a family pet passed away due to a reaction for medicine but when I call the office less than 24 hours later the front desk girl tells me that he died from something else I guess what really upsets me is that they can't keep their story straight within less than 24 hours apart and now a very beloved family pet has passed away. WHILE IN THEIR CARE!!!!!!!!!!!!!!!"

"All new people there now. I took my Akita there for a bath, toe nails trim and kennel cough vaccine. My do is a very happy dog and loves everyone. We took her and dropped her off and went back later and she was soaking wet when we got there she stunk and her white was yellow. Toes we trimmed. She went home shaking and for last 24 hours has moped around and is coughing. Not sure what happened but not the same dog as before. Beware!!!"

"These gals are phenomenal! We've been going to these guys since 2014 because of their love and care of any and all animals. Kristen and Angie have both been with us through some terrible times and the recent passing of our cat. They helped us out with making the process a bit easier and are very avid cat lovers as well. They are very supportive and have become like family to us."