CVS Pharmacy

"I live closer to Chicago. My daughter has been at Lutheran Hospital for 8 days. My meds had to be called out here. Never ending gratitude to .. Nicole? Please let that be the right name. As you saw, I’m not functioning well. I’ve fought with cvs over many things for many years. Today? This store & this beautiful soul went above & beyond. Ty for your efficiency, kindness, patience, grace & mercy. From the bottom of my heart. Thank you. UPDATE FROM AUG 2023. *1/9/24* My 30 year old daughter suffered an ischemic stroke on 8/8/23. We were sent to Neuro ICU at Lutheran, 2 1/2 hours from home. I didn’t budge for 13 days.. when we knew she would survive. I willed my entire soul into hers during that 2 week period. Willed it to will her soul as we are connected. Everything I had. Sleep, sustenance, an abundance of love. I willed her to feel my unconditional devotion & hoped she could absorb the power of that & the understanding of how I couldn’t live without her & she wasn’t allowed to ever leave me. I’m not a person of religion but I am a spiritual person. I have great faith. In all of my begging rants? Most of all, I kept repeating to her? The universe? Myself?.. You didn’t deserve THIS. You DID NOT deserve THIS.. This egregious injustice? Stay with me, my baby.. YOU DID NOT DESERVE THIS!! Does anyone know if I was right about the woman’s name? I would love to thank her without bawling. Sincerely, from the bottom of my heart, without wide, anxious eyes. Without resembling a feral animal stuck in a trap that it cannot get out of.. and I would like her to know how my daughter, Tate, is now. Yesterday was 5 months and she (CVS) was on my mind.. She rubbed my hands and told me SHE KNEW everything would be okay. Such a simple thing to say & yet.. Nobody said it. Nobody but her. I clung to every single word. You see, I AM the fixer. I am the matriarch. I hold everyone & everything together. Tate has a twin sister & little sister. They were shattered. I couldn’t continue to fall apart. THIS WOMAN? A perfect stranger? She allowed me time to break. She gave me solace in very little words, that gave me permission to lay my head on the counter and sob. She showed me the definition of what I’ve ALWAYS said to my children…. With grace, mercy & a whole lot of Moxy? ALL things are possible. I carry Moxy like a bad habit. But, she gave me the grace & mercy I so desperately begged for. Yes, all of this happened in 10 minutes. But please understand… It’s exactly what I needed to lift my head, straighten my crown & remember Her Royal Subjects: The 3 Princesses. Tate spent a total of 29 days inpatient at Shirley Ryan Rehab in Chicago. She relearned to walk & talk. Her dominant side was taken. She has spent 5 months snatching it back. Piece by piece. Her speech is understandable. She has poor vision BUT she can see. For the first week? She could not. I’ll add photos, if I can. Will somebody… Anybody please let me know if I got this woman’s name right? I owe her a massive debt of gratitude. Please & Thank you. Much love, Tate’s Mommy, Heather #Tateystrong8823 #Teamtate8823"

"The service & professionalism and a kindness and a courtesy that you are shown when you go in there. This is a top shelf team crew for cvs."

"I haven't visited much recently, but they've always had some good sales. Sometimes better than other drug stores."

"Always friendly, helpful and fast. I am so glad that I changed to pharmacy at CVS."

"Longest wait time ever(and we've raised 7 kids meaning I've spent alot of times through the years at doctors and then at pharmacies)! Doctor called in script for my husband and it still wasn't ready or even found once we arrived there. We called the doctor who was moments away from closing and they confirmed it was taken care of on their end. Had to wait in line again but luckily someone allowed us to cut since we were there before her, was informed they still didn't see it in the system so again we phoned the doctor and finally they "found" the order but again we had to wait. I'm not kidding when I say this, we were inside waiting for an hour for something that was supposed to be ready for pickup. Other people waiting also complained and stated it is always like this here. I've just moved here from another state but this was unacceptable! Total lack of compassion from the pharmacist as well. I'm not sure if they or the customers wanted to be there the least. Get your stuff together AND be more professional and compassionate. This review is intended for the pharmacy department only! The store itself is a typical CVS. Even when I've been waiting with other people there was communication between the parties to let us know they were working on things. Our stuff was literally sitting in a bin!!! I watched the whole thing and it honestly ticked me off to wait all that time for something that was sitting waiting on us all bc the staff was incompetent."