McDonald's

"The food was good! We went through the drive thru and used the app. The service was good and the atmosphere was fine."

"Stopped in on a friday around 1pm. It was busy. Ordered my food at the touchscreen but when it came time to pay the screen said pay at the counter. Ok cool went to the counter where 7 people were waiting in line and no workers around. Waited for 5 minutes and not a single person was helped. All fast food places are understaffed. And the food is not worth the cost of paying employees $15+ per hour. ☹️. Fast food is in a predicament."

"What's the point of fast food when it's not cheap? Menu items have been jacked up three times since they did away with the dollar menu. All McDonald's look depressing anymore. The staff are super friendly at this location."

"I have been visiting this McDonalds for well over a decade. From what I have seen as a near daily customer this store has experienced the most strange rollercoaster of ups and downs . A few years back there was a woman manager who always seemed very nice but I could tell was overworked and towards the end of her being the manager the quality and overall experience took a massive hit. Fast forward a few years she seemed to have been replaced with a younger male manager who was phenomenal and with him the management seemed to of been overhauled to a younger fresh group of staff members, he was very respectful and there was definitely change in the quality and experience for the better. Every time I was to visit, he would not only greet and welcome people, but really seemed to care for his customers even though they are complete strangers. I know he was overworked but seemed to hide it very well even with the circumstances of COVID. Fast forward to today, the male manager I ran into at another company and continues to exceed my families expectations. But this McDonalds does not… The rollercoaster I mentioned previously, it’s on a track that is missing a rail and has crashed and burned. The newer managers are god awful, seem to not care about the customers and I rarely see them engaging or talking to customers similar to the previous managers. The service here truly sucks which is so disappointing. Two weeks ago I decided to go to the McDonald’s on Bagley permanently and that this location will never have my business again because I took my grandchildren for a meal and when I was sitting at my table waiting for the food I ended up waiting for 20 minutes. They then brought out very cold food. When I asked for replacements it seemed as if the warmed it up in a microwave. I spoke to the store manager I am 68 years old I wasn’t being hostile I was only explaining my experience, she was rude, looked very unapologetic, uninterested and told me that if she lost my business it would hurt her “bottom line”. I am very disappointed. PLEASE JUST GIVE BAGLEY McDONALDS YOUR BUSINESS. They are better organized, friendly and truly grateful for your business. I do plan to contact corporate."