Taco Bell

"I’ve only ever gone to this location twice. First time, when we pulled up to the speaker the workers voice broke up and we had no idea what they even said. Next thing you know they are yelling “Hellllloo?!” into the mic. Besides that they forgot our chips and when we went to get them it was literally because the same worker didn’t want to grab new chips (other worker made it loudly known). The second time was today (picture as example). I only ordered the nachos, customized it, and PAID for extra nacho cheese. When I pick it up, not only did it take 20 minutes to get the food, I opened it up and had definitely not extra cheese and the “light beans” just slopped to the side. Unfortunately it was the same worker working. Will not return to this location."

"One of the best Taco bells on the west side. This is almost as good as the one on W 117th North of Franklin. It's has good food, is done right, and they're very quick."

"I placed an online order because I thought it would save time because the drive thru is always packed with cars. I had the settings to be where I could go inside and get my food but the door was locked, I could get over that. I go through the drive thru after 20 minutes and told I could go to the second window to get my items. I saw a bag just sitting there but no one was at the window to ask me any information. When a guy finally does, he hands me the bag that has been sitting there. My boyfriend and I check the bag and it's missing two items. I go back through the drive thru and explain my order and the two items that aren't there. I then get told to go to the front of the store in the parking lot and someone will bring out my food shortly. Since it was only two items, it shouldn't have taken so long and I see through the window that they're giving other people food and sending people out of the drive thru while I'm still waiting for my order to be complete. I'm starting to think that they forgot about us so my boyfriend calls just to see what's going on because at this point there are now 5 more cars in the parking lot waiting for food I'm assuming. As my boyfriend is calling the store, I see the guy that's at the drive thru window throw his hands around as someone is probably asking him about us. Finally, someone comes out with our order and we leave. I jokingly say to my boyfriend to check his item to see if they did something to it intentionally because we've made them upset, little did I know it was mine. One of the items that was forgotten was the Cinnabon delights and they're usually soft and a light brown so when I saw all of them dark and hard, I knew something was off. I bit into it and it seems like because I "bugged" them too much about it, they put the amount I wanted back in the fryer to be burnt and hard as hell. I worked at a fast food chain and never would think to act like this. I have no words."

"One of my favorite Taco Bell’s hand down. A young staff but a good staff. Always very nice. And always says my dog is cute so total bonus. I do get a special item for her and they have never gotten it wrong."