Petco

"Visited this store on 11/29 to purchase a female piebald. Had to ask multiple times for an associate to unlock the enclosure to be able to look her over. Card machine was down so we had to leave to get cash to finish our transaction. We were then told we would receive paperwork on her with hatch date and vet information, and didn’t realize until we left that it was never given to us. I have called multiple times to get her hatch date as well as any vet information they may have and left my phone number with a promise of a return call, and have yet to get any of this information!!!"

"The only reason I’m giving a 4 star is because of the employee Chloe. My boyfriend, our friend and I went in last night around 6:45, but we were unaware they closed at 7 because we thought they closed at 8, our mistake. Anyways, we grabbed what we needed quickly and went to the check out. We stood in line for probably 10 minutes because of the couple at the register, they were asking questions and that is totally fine. As we got to the register the man was very rude, and told the employee Chloe that she can handle it because “ if he does people are going to be mad “ the preceded to walk away. Chloe kept apologizing and telling us she had no idea what the reason for his actions were, and she asked us to just ignore him. He then walked back and threw his keys under the register, and stood behind her while we talked giving us the craziest look. As soon as we were done talking to the employee Chloe we were leaving and he was looking at his phone yelling “ what is the point “ he then followed behind us and shut the doors very aggressively. If it wasn’t for the wonderful employee they have, Chloe they wouldn’t have got my service again. I understand it was almost closing time. I work a closing shift with the public as well and I know how annoying it is, but that was only the second time we have been there and didn’t look up the hours, our mistake but I do believe it could have been handled better. With staff like that, they won’t keep business but a PAT ON THE BACK for poor Chloe having a great attitude, and being so sweet to us."

"Very good experience... Very helpful... Well stocked for all kinds of pets... I've had my pet groomed twice so far, they have done an excellent job..."

"Kayla L went above and beyond again! She takes fantastic care of our Gus! She makes him look so good!"

"I was in there on Monday 9/18/23, around 11am. The young lady that assisted us was absolutely amazing! She spoke with my son about his new kitten, she talked to him about how to take care of him in a way a 7 yr old could understand. And she didn't force things on us we didn't need! Then when she was checking us out, an older gentlemen came in with a dog to shop and she knew the dog's name and all about the dog! This speaks volumes that it's more than just an employee but an employee who cares about her customers! I will be back just for this young lady! I wish I would of got her name!"