Mercy Health Center of Alliance

"This place deserved a 5 star rating when Dr. Jessica Wilson was there.Events happened were she had to move. A Nurse practitioner took over that had no social skills. She wanted to change my blood pressure meds that were working for me. I asked what the side effects were and got no response, when I said I would Google it, she said she didn't have time for this that she had other parents to attend. Why would a doctor want to change your meds without knowledge of the medication ? I since have went to another organization and when they asked me about it they asked if another registered doctor was on hand. I really didn't see another there. Nurse Practitioner is not supposed to be practicing without a registered physician on hand. Hmmm ? I gave them a star because of the receptionist who was very friendly and kind, unlike the Practitioner."

"If I could give this place 0 stars, I would. Being a chronically ill patient, I see multiple specialists and physicians regularly, and this office is the most unprofessional and worthless office I have ever been to by far, which is extremely sad, because I used to go here regularly when Katie was their nurse practitioner. And let me tell you, Katie is the only reason I even got diagnosed with Sjögren’s Syndrome, (a systematic autoimmune disease) because she was the one who looked into my ANA ratio. I can’t thank her enough for the care she gave me in one of the most difficult parts of my life. However, once she left this place, the doctor they have now, doctor Wilson, is extremely terrible. She lacks any sort of compassion and empathy, and their old nurse practitioner Katie, is way more of a doctor than dr. Wilson could ever be. Dr. Wilson, you should be ashamed of yourself, for you do not deserve the white coat you get to wear."

"Dr Wilson is great but the staff that works there in the office, is horrible. Very rude, not helpful, condescending. I am looking for a new practice right now because I just can't deal with the stress I go through when I call or have questions. I do not know if the managers have any idea how horrible the office staff treats the patients. Do not go here at all. It will not be worth the headache when something emergent arises."

"Ever since Dr. McGrady left this place has really suffered. Refills on important Rx not being called in even after calling the front desk multiple times being one of the main things​."

"This is the worst dr office ever! Ever since McGrady retired this place has went down hill. When I call for a question I get ahold of someone then they direct me to a recording. I called 3 times to talk person to person and they ignore my call. Then I call from another number and they answer! I tell the secretary my problem and she says they can't help me. She starts arguing with me over the phone & she says "oh my god" and hangs up! Very unprofessional and it was frustrating."