White Castle

"If you are a Dasher, you can count on these guys to put your order together for you and do a pretty quality job when doing so. The order was not ready when I arrived and I did sit for a bit waiting. In their slight defense, it was a stacked order but they did not appear to be busy. They gave me water to refill me water bottle and that was cool. They are friendly as well and they verify the full order making sure any one who orders gets everything. As a consumer they have always gotten my orders right too. I do not think I have ever ordered from here and been told that they did not have something unlike KFC Field's Ertel (chicken of all things). They honour coupons at least I had a coupon which they took and in my book that alone deserves good warrant. I love friendly, helpful staff and they gots it. Obviously a fast food joint where responsibility and quality service still matters, quite a hard find these days no matter where your money is spent. Belly bombers jack up me tummy but they have added some new cheeses to their menu and have not bad shakes, I also like the fries with my bombers. We don't order often from them but because I generally cook at home so this particular store Definitely has earned my thumbs up as a Dasher and customer!!!! Kudos to their management team for knowing how to properly order according to the seasons and ups and downs in terms of busy season as well as knowing how to properly adjust the syrup and C2o with the soda machine!"

"Just stopped through the drive thru after leaving the dentist with my daughter. She was hungry and wanted a smoothie for now, since she was in pain. We pulled up to the speaker and waited about 4 minutes. A long line formed behind us and no one had greeted us to take our order. As I manage a local restaurant, I assumed it wasn’t lack of service and they probably were having a malfunction. I had said “hello” twice while waiting patiently and had no response. Because the line behind me was growing I decided to drive up to the window. The young lady at the window opened the window immediately and said “ I’m having an issue with my head piece. That’s why I didn’t respond or take your order.” I was fully expecting that to be the problem. The young lady did not raise her voice at all but definitely seemed annoyed that I had pulled ahead. She rolled her eyes and looked away so I told her I’d rather not order (because she clearly had an attitude about it) She just shrugged and closed the window I will likely not be back or recommend this location"

"It's been a long time since ce I have had a white castle, and I am glad to see and have the 1921 burgers. The burgers were great. The fries/hash browns were OK. They needed salted and it tasted like the grease needed changed. ( burnt tasting and also like they fried everything in the same fryer)."

"So this was my son's, my husband's, and I's first visit to a white castle. Are burgers or juicy and hot so delicious. Our fries were good and we got the new cheddar rings, those were delicious. The restaurant was mostly clean. The bathroom could have used a little tidying up. But an overall a four on the experience."

"Will never go back! Ordered 1921 slider meal and both burgers were raw. I drove from out of town, checked that all items were in the bag a d went home, only to take a bite of raw meat. Called the store and was offered two new burgers...I'm sorry but you sold me raw meat, I want my money back! No refund so I called corporate with no response, they could care less about the customer. This is a serious and potentially deadly issue for the wrong person, next step Board of Health. UPDATE Corporate sent an apology letter with a $10 gift card, while I will not be going back to that store, they did make an attempt to rectify the situation and I am appreciative of that."