Jimmy John's

"I looked at all the negative reviews for this location. However, my experience was excellent. Upon further review, I couldn't help but notice that most negative reviews involved delivery which makes me think that quite possibly, the problem is not with Jimmy John's or the employees at this location but rather the delivery service used. Maybe the delivery service employee needed to feed themselves and/or their family and took part of these people's order knowing that the blame would fall on the employees of Jimmy John's. IDK, just have my suspicions. I would never trust a third party delivery service. This is why I do not utilize third party delivery services. Just saying."

"The staff went above and beyond to help me with a catering order. They were incredibly helpful and even help me set up my order when it was delivered! Will definitely be coming back!!"

"They used to live up to their slogan of being Freaky Fast, but the last two times i have ordered food here, my food has arrived 45 minutes after placing the order and was delivered to someone else's house. When i asked for a refund and my sandwich delivered, they stated that cant be done and the only thing they can do is offer me some cookies. SMH get your act together when it comes to customer service!!!!!!"

"Ordered my dinner at 6:46pm for delivery. I ordered 2 sandwiches, a pickle, and a chocolate chip cookie. My order did not arrive until 7:53pm!! I have NEVER had it take this long at any location I've ever ordered from and I used to do several different orders at a time to have delivered for my coworkers and I! Of course tonight I only got my sandwiches. I called and asked to speak with a manager. A guy got on the phone and said his name was "Andrew" after a 30 second pause. I said why do I feel like that is not your name since it took so long to answer me?! I told him my order was missing half of it. I wanted them to refund me and deliver my food since it took them over an hour and they messed it up. He said he couldn't do both. I call B.S. But I told him I wanted the entire amount refunded to my card. He apologized and blamed being short staffed. I said you're not the only restaurant complaining about that but you're the only one that's constantly screwing up orders judging by the reviews! If I get the craving for another sandwich I'll just go to Subway or Jersey Mike's."

"I've ordered from this new location about 5 times since they've opened. I'm usually not one to complain too much, but I am honest with my reviews. I do MANY reviews. This location has NEVER gotten my order/requests 100% correct as requested on any of the 5 purchases. That's a pretty poor hit rate. The food is solid, but I'm not sure how much that could go wrong with cold-cut sandwiches. I usually put in the app to have it cut in 1/2, with mayo packets. Sometimes I'll make customized options such as adding XTRA jimmy hot peppers. Never once has it been accurate to satisfaction. The photos included were from today. Sandwich not cut in half, I didn't get napkins or mayo & mustard packets as requested. I requested an extra side of hot peppers at the drive-thru window because I had a feeling they wouldn't actually put extra hot peppers on the sandwich... Guess what? I was right. Check the photo, check the receipt. Terrible attention to detail, and honestly, I'm nearly over it already and about to give up on the new spot at this point."