Wendy's

"The person at the drive thru was rude and condescending. They forgot our straws. We had to wait in the parking lot for our food for 10 minutes when there was only 1 car in front of us. Not to mention an altercation going on in the parking lot. Stay classy, Wendy’s."

"I ordered 2 full salads with extra dressing…why my salads look like side salads, plus the lettuce looked old! Surprise, no extra dressing! I really just need to cook at home!"

"I've been going to this Wendy's for a while all of a sudden a week and a half ago I pull in to order the same thing I've been ordering for breakfast to be told they no longer serve that yet all the other Wendy's still serve it try to ask why and get no response pulled up again today because it says on the Wendy's app that this restaurant does serve that item for breakfast to be told we don't have that this morning and a very rude manner. Have tried calling in the afternoon to speak to management and it says the phone numbers voicemail is full it doesn't even ring I'm half tempted to order my items through the app for drive-thru pickup for breakfast to see if they'll actually make it or not or just tell me that my item is unavailable after I place my order not sure what the problem is but the rudeness of the woman that runs this Wendy's in the morning is astonishing."

"Old review (Needs work on customer service. Not so friendly and welcoming people. Unpleasant demeanor, short and rude often. Food is often not as hot or fresh lately. The females there that work this time of night are hateful and rude. Didn't make our order right again, gave us cold stale fries again. I had talked to the GM after our first problem and he was very nice and assured me that he took over and was going to fix this store. Sorry to say I can't tell. Watch how the employees act at night on video or something GM . They are awful to your customers. Honestly can't say anyone has ever been as rude, hateful and nasty as the females that work at this store. Definitely not a good job for them.) (Old review)------------------------ Update: Things at this location are starting to turn around. The rude and hateful employees seem to be gone. The lady that gave me my large breakfast potatoes was fast, kind, helpful and the food was steaming hot and fresh. I ordered easily and got done quickly! Super happy with my experience today! 7:45 am, Monday Oct. 16 th, only ordered the potatoes. This is my second time coming in since new management took over, both times I was happily surprised. Good job employees and good job new management!"

"New management, same poor preparation. Wendy's had to run out the hot fry guarantee because the franchises were frankly not good about it. I still don't have time to wait for them to make more everytime I go through. The better alternative is to keep making fresh fries, and stop relying on your customers to let you know when you're doing a bad job."