Pizza Hut

"Ordered the cheesesticks specifically without the seasoning. (My receipt even says so) well they must have forgotten and instead of making new ones, tried to cover it up with more cheese. What a waste of my money. Too bad it was almost 10:30 and they close at 11 or someone one would be remaking my order..so grimy to try and cover it up like that instead of just making what I ordered and paid for. I'll certainly never order from here again. Edit: response from the owner is useless, exact same thing they say on every bad review they get..no offer of making it right or refunding peoples hard earned money, even with photo evidence of the issue. SMH. Do better. I hope these reviews do as they intend to and stop people from wasting their time with this embarrassment of a pizza hut. There's another location a few miles away that is far better and never pretends like they can't see you when you come to pick up your order."

"I can definitely find far better pizza, and customer service. I showed up to pick up my pizza and was not acknowledged for 10 minutes. My pizza said it was ready, and they continued to cut pizzas. Yet they couldn't ring out pizzas. So it seems like getting the cart in front of the horse making more pizzas that you can't sell. Maybe you should be working on calling your help desk and getting your computers back online, maybe? It's also in bad taste to threaten your customers after waiting and wasting their time. And the amount of time I waited I could have had replacement food and been home. So yes I was not happy. If your employees and your manager cannot handle communications about the matter. Maybe they should find a job where they cannot have people arrested, who have a hungry family waiting at home. ONLY IN WEST CARROLLTON BUSINESSES, DO I FIND THIS SORT OF BACKWARD WAY OF LOSING CUSTOMERS. I wish I could say there is a business that I like in the West Carrollton or Moraine borders. I don't know what the issue is exactly. But it's sincerely about the quality of people they hire. Not good..."

"It had been a few months since ordering from Pizza Hut because my family usually prefers other places, but we decided to order from here and it was a great decision. The food was amazing. Hot and fresh and delivered well before the time suggested. Glad I decided to have the stuff crust for dinner. We definitely will be ordering more frequently. Thank you."

"Awesome bread sticks!!! These were made to perfection and crisp. The pizza was sooo hot. Yummy. The only problem for me was it was chilly in the restaurant, and they stopped serving ice."

"Horrible experience. My wife struggled forever on the phone to place a simple delivery order. A "Edge to Edge" pizza 1/2 normal the other 1/2 pepperoni & cheese. When the pizza arrived this is what was delivered. (Photos attached) no pieces were moved or eaten. This pie has piled on top of itself all pieces mixed up. Horrible experience from start to disappointing end and Terrible pizza. Would give a zero star if I could."