Amscot - The Money Superstore

"Always a lovely experience and all the employees are very sweet with my kids whoch is a big bonus"

"I went in to go cash my IRA called prior to make sure I was gonna be charged a certain percentage got there went through the entire process only for her to tell me they’re going to be taking out double that amount. I asked to just cancel it and that’s when corporate didn’t wanna lose a paycheck and told her start negotiating with me to see pretty much what I was willing to pay when it states it on the paper I was being charged 4% and when she got called out, she had nothing else to say all they try to do is get the most out of your paycheck for themselves. Those price guides be very careful they were manipulate you to pay more and that little lady in the front with the piercings really needs to work on how she projects her passive, aggressive behavior"

"Here we go again I came here last month asking about an installment loan your advertising is false said nothing about transaction history which no one can give me a straight answer what they mean be that! Then I come in for a payday advance that they told me I was approved for 250.00 come in anytime you will be on file? So I did now I’m told oh we only do that for a week you have to fill out a new application but you need to get your recent pay stub with them being electronic you cannot do the code and it pops up the electronic checks are on the works data base? So rude it’s unbelievable here"

"The employees at this location are very rude, they talk to me with attitude every time that I go, the last time I was there the lady didn’t let me finish when I was talking about my payday for a loan, she confused me and then she gave me the wrong date to pay back, when I don’t get pay. Somebody should do something about it, they can’t not just being rude with everyone, this is a money store, everybody has problems and situations and the employees make the people feel bad."

"For years my I’ve been dealing with Angela at this location. Each time she was very rude. Not only to my but my husband. Today she was asking to see my bank statement!! Are you serious? I then stated I never had to give a bank statement. then she decided to say there is another form to complete and I still need to see your current bank statement , do you have online banking? I said yes she said let me see it. I then asked when did they start this let me see that in writing. She said it was a new procedure they stated from installments. I don’t even know what she was referring to until she explained. I think told her I was going to call corporate and to give me my I’d back. Her being the “manager” she treated me clime I was a criminal. And she was very unprofessional. I don’t deserve to be mistreated in any way by anyone and brighter does anyone else. I called her corporate and made a complaint. These companies need to start showing their customers more respect. You have people like me that always look for good customer service. I hope this helps the next person. Please speak up when you are being mistreated."