Flowers by Nelson

"I will be forever grateful for the amazing flowers that Nelson made for me for my wedding. The flowers arrangements were absolutely beautiful!"

"Horrid! Spent over $300 on arrangements in one week to have the worst service possible. Requested to days in advance to have an arrangement deliver first thing in the morning. Stating he didn’t get flowers delivery, but not once decided to reach out and tell some one, or about the delay. Shop rep stating yelling at me and stated how it was not his fault, and that a morning delivery was not requested. Never apologized, never tried to make it better. Oh and btw the first arrangement died in 3 days so clearly not using fresh flowers have never been a issue before. This pic is 3 days after the arrangement was delivered. Very disrespectful, not client centric, full of lies! Please spare yourself. Clearly they are big about the photographic evidence smh, I reordered before I knew the first arrangement was dead. This location is despicable!!! You made the arrangements look good, I would hope so, because that’s exactly what you are paid to do. This place is classless! You can’t start yelling at people and not expect them to raise their voice back. Your right at 12:30 I CALLED YOU! Which in itself is POOR CUSTOMER SERVICE! When the request specifically requested a first thing in the morning delivery, which I will post as a screen shot. I was told that the flowers would be out the door in 30 mins. Which was another lie TWO HOURS LATE I HAVE TO CALL YOU AGAIN! and the flowers where still an hour away. I was met with no remorse, no apologies, no attempt to make it better, just a immature poor, yelling, senseless business owner, and who doesn’t know how to drive to the flower shop for himself when his flowers are not delivered. Or only solution when they have messed up tremendously is to cancel and not deliver my order. This entire experience is unacceptable. Again spare yourself, and do not trust them with you special occasions, because they will ruin it."

"I went to this shop today and had a terrific time! They are indeed receptive to my applications. Maybe they understood where to pick the greatest flowers to satisfy my girlfriend's hunger and satisfaction. Without their help, I could never have made our first anniversary so romantic and memorable. I will probably return to purchase a bouquet, which was the perfect place to surprise my partner."

"Wonderful flower shop! I came in unannounced with no prior order or appointment. Angie was excellent, and she helped me select beautiful flowers for my wife's birthday. Then, she graciously dropped everything to make a beautiful bouquet as I waited in the shop. Her and Nelson were very nice and made nice conversation as Angie made up a great bouquet on the spot with my random flower selection. Great prices as well! I look forward to returning and supporting this great small business!!"

"This was the worst service I have ever experienced. I ordered a Get Well arrangement for one of our company employees who ended up in the hospital on Valentine’s Day. I was stuck ordering from this place because it was the only one that promised same-day delivery on Valentine’s Day. I placed my order but the flower arrangement never arrived. I called the following morning to see what had happened and the man on the phone was extremely rude. He didn’t want to let me talk and kept using the excuse that they were too busy. I told him that the flowers had to be delivered within the next hour before she was dismissed from the hospital. After numerous back and forth exchanges on the phone to help the completely incompetent delivery man find the patient in the hospital, they finally delivered the flowers to our employee. The employee who received the flowers notified me that the delivery man was also rude to her, which is unacceptable considering she was sick in the hospital for two days and she even had to track him down in the hospital to finally get the flowers. I sent a thoughtfully written note on behalf of our headquarters team only to find out that the note had terrible grammar, was incomplete, and did not even have a signature. This was not the note that I had written at all. I called them back to complain about this and demand a refund for the terrible service and for falsely advertising same day delivery. The man responded, “If you want a refund, then give us back our flowers.” I was appalled! I highly discourage anyone from ordering from this joke of an establishment. Not only are they rude and disrespectful, but they will mess up your order and leave you unsatisfied."