Dade County Federal Credit Union
1611 Northwest 12th Avenue, Miami, FL 33136
Hours open
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Dade County Federal Credit Union, located at 1611 Northwest 12th Avenue in Miami, Florida, is a trusted financial institution offering a range of services including ATM access and various financial products. Membership is open to individuals living, working, worshiping, or attending school in Miami-Dade and Broward County, as well as immediate family members. At Dade County Federal Credit Union, members always come first, with a commitment to providing superior service and financial solutions. With federally insured savings up to $250,000 and a focus on equal opportunity lending, Dade County FCU is dedicated to meeting the needs of its diverse membership base. Please note that while we may provide links to third-party partners for convenience, we do not manage the content of those sites and encourage members to review privacy and security policies. Visit us today and experience the credit union difference.
Reviews
"Went to this location because I was instructed by the fraud department. NO HELP TO ME WHATS SO EVER!! NO STAFF AVAILABLE TO ASSIST ME. The manager is always walking around chewing gum with a crazy look on her face. It needs to start with management first, and maybe the experiences will be better. Hire people to be available to assist. This credit union location has went down tremendously. That's why I go out my way and goes to the 1 in Hialeah. The manager there is very awesome. She doesn't walk around chewing gum slowly. She assist her customers AT ALL TIMES. WENT THERE AND GOT MY ISSUE RESOLVED!"
"The customer service was professional they are always there to assist you, I’ve been a member for over 20 years"
"I went to their Jackson Branch to settle my deceased husband's affairs and present the legal paperwork authorizing me to do so, all I got was the representative making a copy/scanning of my paperwork (which probably ended up in the shredder at the end of the day) and telling me because the lobby was crowded, she would forward the paperwork to someone and that I should hear from a representative soon. Here we are several weeks later, and NO ONE HAS CALLED OR MADE AN EFFORT TO RECTIFY THE SITUATION! Calling the helpdesk is a waste of time because you're on the phone for an hour just to hear from Junior or Maria that there's nothing they can do and that you have to go into the branch. When you go to the branch there's never enough representatives/bankers to handle anything and the customers are all upset because they've been waiting for hours! I've been with this bank for years and my husband had too but now it's time for me to move on. Please do not use this bank it's not worth it! There are not enough branches to handle the number of customers/members they have, and it makes banking something that should be seamless rather unbearable!"
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