BrightStar Credit Union

"I had a pleasant experience with Brittany today. For the past year I have been trying to access my online account but to no avail. I called multiple times no one was able to help me. Finally today I called and spoke with Brittany and all off my online issues were resolved. I love the way so took her time and listen to my issues She was very supported and patient. Thank you for all you do I am grateful for you. #satisfied customer #❤️"

"Very great customer service!!! Very polite! Informative and patient with all the questions I had. Not like Tropical Financial credit Union in which are rude and have uneducated people picking up the phone like the Federal Highway branch."

"I just had a wonderful experience at the branch in margate, fl. Cecilia was so pleasant and helped me with all my questions. She definitely provided excellent customer service. It’s great to know that if I ever need help with anything in the future, I can feel comfortable contacting her."

"Spanish lady is rude, unhelpful, condescending, and very unprofessional to work with. It makes me wonder why I would keep my money in a place like this if they hire employees like this. I was only asking a question about my account. I don’t think that gives her the right to talk down to me especially in front of my daughter."

"Brittany is always such a joy to speak with on the phone and very helpful! She always makes customer service her main goal! Kudos to Brightstar for employing such a lovely person."