Tampa Postal Federal Credit Union

"Friendly when I walked in to set up an account with them and also wanted to lower my car payments and refinance with them. I don't know where or how they get their credit information on me but its all wrong. I have 1 car loan they said I had 2 the second one was from my older car that's paid off from 2 years ago and they also wanted to higher my car payment wouldn't even give me a choice of a 7 or 10 year loan. Guess they are just out for the money..."

"I recently opened an account at the Tampa Airport Location. These ladies are great! Extremely customer oriented and just excellent customer service. Super friendly team I would recommend this location."

"Diane at the Lutz Office has the worst attitude and very unprofessional! She claims she has been updating a credit report since 9/04/2020 and yet the reposting is still there. When inquired about again, she gets very snippet as if I did something to her! The balance was a pain in April of 2020! We get requests to open an account back, but not to clear this information."

"I had accounts with TPCU for 12 year. I purchased two insurance policies through them with premiums coming straight out of my checking. Some months they deducted extra premiums with a single month resulting in overdraft charges. I never knew when this would happen. The online banking was confusing and difficult to use compared to my other banks. Automatic payments made from checking were a nightmare to cancel. Customer service was difficult to work with and gave me conflicting information. Loan rates were high even with good credit. Finally fed up with them and closed my account."

"All the staff is very friendly and they go out of their way to help you with your needs. I have been a member for a little over 35 years. I am happy to do my banking with TPFCU."