Wells Fargo Bank

"I worked with Ginger Fenton, Personal Banker recently. On both occasions she was very hopeful, friendly and extremely knowledgeable. I made appointments with her so I didn’t have to wait. She also answered emails to make everything easier for me. If you need any assistance, ask for Ginger. She will make your day brighter."

"In five years I've never had a problem with Wells Fargo. They notify me anytime there's a questionable charge, I don't have to put a PIN number in when I call I, they have voice recognition, which is pretty cool all in all I would highly recommend this Bank."

"10-20-2023, I was at this particular facility, waiting patiently to see a bank representative for some professional advice to one of my personal banking accounts there. Unfortunately they were all busy with other customers, and I did not have an appointment. So I was just hoping that someone there would get freed up, and could speak with me before the 5pm. closing time. So I sat there waiting patiently over an hour+, and it was getting towards their closing time. When one of the tellers took a moment to come from behind the customer service counter, and ask if there may be something she could possibly help me with? I explained to her my plight. And she asked me to come up to the counter, and she would do her best to try and help me. Needless to say, she was able to not only help me with my personal banking issue. But she did it with a great smile and attitude! I think she could sense that I was pretty much ready to hear more dissapointing news that she couldn't help with my banking issue. And that I would need make a appointment next week to see a specific bank representative. But she was able to handle this issue pretty easily. So a "SUPER HUGE" shout out goes to no other then Dana there at W/F Hudson branch! We hope that your branch manager is able to read this. And knows that you are without a doubt a HUGE asset to the Wells Fargo Financial Institution. Thank you, Thank you, Thank you. ⭐️⭐️⭐️⭐️⭐️"

"Wow these guys don’t know how to do their jobs.! To open an account it’s like they don’t want new customers. Absolutely ridiculous even the customer service on there 1800 number. Your lucky I couldn’t do a half star or even no star."

"So I went to the bank to cash in some quarter and nickel rolls and first I went to the commercial lane because I have been banking for 40 years and I see businesses go to the commercial lane all the time to exchange coins and pick up rolls of coins that they need for their business. I was rather curtly informed by the teller at the window that they don't take rolled coins because it's too heavy for the drawer. Isn't that the whole reason they have the drawer is for the coins? I know they can't go through the pneumatic system but that's why I see people drive up to the window all the time to exchange coins or to pick up change for their businesses. So then I went inside and I was curtly informed by that teller that they can only give me a couple of coin roll wrappers. Isn't this a bank? Isn't this where you're supposed to bring money? What kind of bank does not give you wrappers to roll coins? When did they stop doing that? Not long ago there was a shortage of coins and people were grateful to get change. Wawa was offering a free sub sandwich if you brought change into them. how can you not get coin rolls from a bank? I should have never left Bank of America."