Regions Bank

"This is one of the worst Regions branches I’ve ever visited. The poor customer service might be due to being understaffed (as every time I’ve been in, there’s only one or two people working at a time). Will be switching to another bank as soon as possible because after my experience with Regions over the past few days, I have realized they are crooked and will come up with any reason to charge you for whatever they want to."

"This bank has really gone downhill… I almost withdrew all of my money a few years ago when one of the tellers was rude to my grandma but I didn’t because I had a bunch of checks I hadn’t used up. I’ve had my account for years and never been charged fees for having an account until recently. I’m not gonna pay to keep my own money in your bank…I’ll just stick with Eglin"

"Was treated with great disrespect again today. I wanted to fax 2 pages and was told that would be fine. After waiting and coming back, I was told by the manager they could not fax my pages because they were not bank-related. That is fine, but they really didn't need to waste an hour of my day. I told the manager, nicely, what had happened. She didn't seem to really care about my time."

"Do NOT bank here, if you actually like saving money and seeing your savings grow. Corporate does not communicate well with branches and vice versa. Fine print on every account and financial offer slowly robs you, that even staff seemed unaware. On top of the $11 / month fees (which evaporate your balances), they they just charged $25 to close my account. Any other bank in the US does better than this!"

"The people are nice but that’s all the bank has going for it. They charge more fees on nonsense items than any bank I have ever seen! In addition, the people at the bank, as nice as they are, don’t seem to know much in the way of how the system works, for example, I have to call the 800 number to get funds transferred from my personal acct. to my business acct. because they’re awesome system doesn’t allow me to do it and nine times out of ten the mobile deposit has issues. I did a lot of research before changing banks to Regions and nowhere in my research did I see all the fees we are being charged for stupid things. I’m extremely disappointed and regret my decision to change banks at all."