LOYALTY Credit Union
1200 East 9 Mile Road, Pensacola, FL 32514
Location & Phone number
1200 E 9 Mile Rd, Pensacola, FL 32514, United States
About the Business
LOYALTY Credit Union, located at 1200 East 9 Mile Road in Pensacola, Florida, is a trusted institution offering a range of financial services including ATMs and finance options. We prioritize the convenience and satisfaction of our members, providing access to shared branches and tools like My Benefits Work to streamline healthcare experiences. With competitive rates and a commitment to privacy and security, LOYALTY Credit Union is dedicated to helping our members achieve their financial goals. Visit us today to discover the benefits of banking with us.
Photos
Hours open
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 2:00 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I have been with Central Credit union for over 27 years and I have never ever had a negative experience until this past month. I had plenty of money in account. I went to the window to cash a check and they refused to cash the check from a national bank even though I had almost double the funds in my own account to cover the check. First,they said it was because I was at the drive in window so I went inside and they still refused cash my check. The said I "might" take my own funds out and not cover the cashed check if it bounced. I was so upset. Really?? I have been here doing business for over 27 years. They did not trust me. Where was the LOYALTY?? I had to draw cash from my own account then deposit the check for a ten day hold. Bullcrap, they wasted my time. I am not getting the service I had before they became LOYALTY and they are not meeting their mission as stated to provide service exceeding my expectations or providing convenience. It was difficult to get my own money that day and I did not feel like member but an outsider. I had formerly had a wonderful perception of my credit union. I have business accounts and personal accounts at this credit union."
"My health insurance premium comes out of my account each month. My insurance company changed administrator so I needed to stop the payment. I have been a member for years and I had to pay $30.00 to stop them from paying anymore payments. In other words I had to pay my credit union not to give my money to someone I did not authorize them to give it to Judi Brigan"
"Been a member for a few years and have no complaints whatsoever. Very happy with Loyalty Credit Union"
"I drove out from Destin because online it said they were open until 5 pm. Apparently not on Wednesday. This needs to get changed. I needed to get my debit card replaced and now have to drive back out tomorrow."
"I have been a member for 5+ years and since then you have become worse than any bank with the outrageous fees that you have started charging. Our direct deposit checks show up in the arch and you would charge us $5 just to post it in our account 2 days early. So you are charging us to put our money in your bank. That was bad enough now you have jumped to charging a $30 fee for the same transaction. How is that helping your members? That is ridiculous to charge such a high amount for putting money in your bank!"
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