Reload Gun Range 40050 US Highway 19 North, Tarpon Springs, FL 34689

"Place is new and clean but that doesn't make up for the unbelievably not only lack of service but rude, inattentive and just unprofessional way all staff practices they're trade. If I owned or managed this place I'd walk in and take pleasure in firing everyone on the spot. Unfortunately I get the impression that ownership doesn't care if u literally shoot yourself in the face. I don't know what the wages are here but I would bet not good by the way the employees carry themselves and treat the business. I had 10 grand in my pocket and would've spent it all if it wasn't for the ridiculously unprofessionalism of the staff. Walked in and 3 of the virgins that were behind the counter acted like I didn't exist so I'm guessing they don't work on commission. Literally a bunch of live in my mommas basement playing D&D and never been slapped losers that think they're cool or tough cause they happen to be in a gun shop. Hope they realize reload isn't the real world but these are the losers that u have to deal with in all walks of life nowadays. Soft fat dudes that think their tough cause they have a gun but your still a bunch of virgin losers. The only reason I actually purchased 2 firearms and didn't just walk out is because of Hailey. Pretty sure she was new but talk about the exact opposite of all the virgins that work there. She asked me questions, gave her opinion and her recommendations without pushing. And amazingly after 15 minutes I spent over 2 grand on 2 pistols and if it wasn't for Hailey I would've just walked out. I get if u feel your not paid enough it's demoralizing but I'm from the school that takes pride in everything I do and this place needs a revamp. To the owner: first keep Hailey cause she's your only hope at this point, and the dudes are such losers when I asked for her he actually got mad like a scared little boy that felt his job was in danger. Best job security is do your job. Second: walk in there tomorrow and fire everyone and pay Hailey to be the manager and let her train the new staff because she obviously has the knowledge, experience and realizes that without customers the business will go under. Example: I called today and asked the "accessory" department for a small item (mlok QD sling mount) girl answers the phone which surprised me and says hold on I'll go check. Shouldn't have to move if management did the job of having inventory in the computer and if they do keep inventory it just proves my point further. After over 20 minutes on hold I just hung up and bought the part from Amazon which was half the price and at my door in a few hours. I try and support local businesses but when the employees act like they don't care like the Reload employees do, why should I help them if they won't help themselves. I really don't understand how a business owner can say they're content on how the business is being operated unless that person is a loser like the employees are. I like the range even though some of the"safety"and yes that's all u are is a safety guard not even an instructor, are pent up over zealous, over dressed, condescending idiots. Your not special and not important in the manner that you carry yourselves. They think cause a gun can kill or seriously injure someone that they know everything and we're all morons.Well the fool who thinks he knows everything learns nothing. If I brought them to one of my work sites as an electrician they obviously would know nothing and it would take a lot longer just to sort out material never mind doing actual work and yet I've never and will never act like these employees who seem to think they know everything even though they're just sales people who can't even do the simplest job of being kind and knowledgeable,sad to say but the employees at the McDonald's down the road are more professional If u don't like your career path than quit it's literally that simple. The biggest critique I have and I'm just happy I don't get angry or mad about things I can't control is after purchasing one of my firearms and after telling"

"Great spot and instructors !. Took a class.with Steven and this guy rocks! Took time to answer all my questions! Take a class and see! And by the way , all the instructors are super helpful in case he is booked!. Great service all around for even a guy like me thats a beginner."

"I recently started going to Reload to purchase firearms, ammo and do some shooting. The selection is good and the staff is knowledgeable, but the service is less than one would expect. They have plenty of sales people, but they are sometimes too busy chatting among themselves to wait on customers. If they can solve this problem they would get a five star rating from me."

"The stay is always friendly and helpful. The range and the store is very clean and well maintained. I enjoy myself every time. It’s very nice that they offer different ranges. My husband and I have used both the 100 yards and the 25 yard lanes. The few times we have had to wait for a lane was not long and because we did not have a reservation."

"This place is huge. They have a large selection of guns, ammunition and offer various target and accessories. The staff is friendly and humorous which instantly made the experience comfortable. It was easy to register and head back to the range. It has been a while since I've been to a range and I have been curious about this place for a while. So it was nice to finally go and shoot here."