East Coast Shipping Inc.

"We relocated from Germany back to the US. The ECS -Company was a part of the contract with the German Moving Company. It was so easy for us because they took care of everything. There was a great, super friendly communication with Neide. If we had a question, the answer came promptly. They did the entire work with the US-Custom, prepared the paperwork that we could register the car without problems and so far. This company provides service how one likes it! Thank you so much!"

"We went with this company as it was recommended by one of our friends and we did not regret it. They were very responsive and their quote was fair and clear. They responded to all our questions throughout the process of doing an international move. We would recommend this shipping company, especially working with Daniel Williams."

"Do not use this company if you are moving to mainland Europe. This is gping to be long but so was our wait for all of our things. We had no issues on the US side but their shipping partner in Europe, World Freight Relocations, is actually the worst. I would suggest you read their reviews as well. They won't tell you when your shipment *actually* arrives and will continue to come up with random fees for you to pay. They charged us €300 because they stated that my street is too narrow. This is untrue, I have moving trucks and many other kinds of trucks through my street all the time. After being wishy washy and not updating, finally they gave us a date, "your stuff will arrive 21 Dec and should arrive within 1-2 weeks" and then after more than 2 weeks they sent us another bogus bill for €275. They say "pay this or we can't bring your stuff." More than a month after they said our things would arrive, I was given an expected date of arrival. The friday it was to arrive, I received a call at 12pm to "confirm delivery for monday". I stated "no, our delivery date was today and I took the day off because you couldn't give me an eta". She then started denying that my delivery date was that day even though I had it in writing from them. 10 minutes later she calls me back with a bogus excuse about how the truck broke down. I told her honestly that I didn't believe her and she immediately became rude and disrespectful. My things finally arrived at 20:30 on Monday. And I have to say the only GOOD thing about this whole experience was the movers who delivered my things. They were quick, friendly, and respectful. Daniel from the US side on the other hand accepts no responsibility and is constantly making excuses (he likely will comment here withore excuses). As if these are acceptable business practices. I wouldn't be surprised if they are getting a cut of the money that WFR is extorting from their customers who's belongings they are holding hostage. Honestly, this company does not care about their customers in any way. They know you will book with them because their prices are cheaper but you end up getting charged €600 extra or more (see other reviews) for BS on top of that and they act like it is out of their hands. They do not care once they have your money and it leaves the US."

"We were moving from Florida to the UK and used East Coast shipping for moving our container. The first point of contact was Daniel, he was very helpful and provided all the information we needed without being pushy. I did search other companies and found East Coast to be priced one of the best. We decided to go with East Coast and the whole process was seamless and followed the itinerary we were originally told. Bear in mind this was in the Sept/Oct 2021 period where shipping & haulage were/ are in a congested state. The movers collected out boxes and safely packed them, the company used in the UK safely unloaded the container upon arrival. Everyone was friendly, professional & efficient from start to finish. Highly recommended company. Thank you to Daniel & the whole team."

"A complete nightmare. My stuff was picked up in early October and it just arrived today (eight months later) - somewhat longer than the six to 12 weeks I was initially quoted! I understand that the world is a mess right now and things are tricky. But I had to constantly chase this company for updates, and was strung along month to month with no firm information about what was going on. Worst of all, they told me my things were on a specific ship and then stopped responding to emails - meaning I was excitedly following the progress of this ship until it arrived, only to then be told (after much badgering) that my things were actually still sitting on a dockside in LA! To cap it all, several of my belongings sustained severe water damage and are covered in mould (quite a feat when shipping from Southern California) so had to be thrown out on arrival. And one of my items was packed without the necessary screws. They gave me a discount for the delay (less than 10% of the final price) but it wasn't about the money - I just wanted my stuff! I've been without some of my most important furniture and belongings for months due to this, and some of it is lost forever. Be warned!"