Paint Nail Bar

"I’ve been going to Paint Downtown for almost 2 years now and look forward to my appointments so much. The team is super friendly and always very knowledgeable about the products. I recently got married and had my wedding mani and pedi done here and both came out amazing. The team helped me coordinate several appointments for that visit. I usually see Sarah and Chelsea, but all the ladies are lovely! Overall, best salon, don’t waste your time going anywhere else."

"I have been going to paint along with my girls for many years now, just for special occasions. I recently started to go more frequently because it helps my feet feel a bit better with my neuropathy when they are well cared for. Orlando is such a gem and he always takes good care of me. The warm wax feels so nice. I love there is NEVER a toxic smell in the air, so I don't feel like I am in a chemical bomb like other salons. It's always clean. They have fun things to purchase and from the owner to the entire staff in all areas it's always a great experience! Thanks Orlando and all."

"Stopped in today for a quick pedicure and met my new bff Orlando. I’m visiting from out of town so my visit was random but very necessary! They squeezed me in last minute and I had a relaxing and fun time getting a fabulous toe refresh and a lovely chat!"

"I have been coming here for over 6 months and was part of their passport program. I had an awful experience with one of the front desk staffs and 2 calls and an email later- I have not received any response or call back. This shop did not meet the standards set of their own mission and philosophy. I was coming off of a hard day of work and expecting to relax, rewind and have my nails done. Instead I was met with hostility, condescension and unprofessionalism. I know this becomes a “he said she said”,” but I was immediately met with rudeness and an attitude which immediately put me on the defensive. And to be frank, quite shocked as I had never had that experience there before. Several sly under-the-breath comments later, I did become very offended and requested to speak with a manager and have my appt cancelled. When they told me there was no one there and the owner was coming in in 30 minutes, I did say I would like to proceed forward with my appt while I waited. The staff proceeded to tell me absolutely not, cancelled my appt and then charged me the full amount and not even my passport charge along with gratuity. I waited 40 mins to speak with the owner and per the front desk staff who had offended me - when she arrived , did not have time to talk to me and would call me. 2.5 weeks later, another phone call, an email and I have still not heard back. On top of this, the front desk staff who offended me then told me to wait until she was done with a customer And she would “talk” to me outside. Needless to say, when I walked outside with her, there was only hostility, condescension, and aggression which made me so uncomfortable that I left immediately from the street as I did not know what she was going to do to me. This all began when I walked in 7 minutes late because I couldn’t find parking downtown with my service dog who was K9 trained and helped me through my breast cancer diagnosed at age 32. This was an easily fixable issue where I would have stayed a loyal customer had I been provided acknowledgment and an apology. The staff obviously needed customer service training but I’m a very understanding individual. Instead, I was met with silence from management and owner. If anyone knows how to get a hold of corporate, this would be greatly appreciated."

"My best friends, mom, sister, and I just had manicures and pedicures done as a bridal party this last Sunday. Although the ladies were super nice and attentive, my manicure had to be fixed, and by another technician. I’m getting married Wednesday and my hands look awful. The polish was fixed but the cuticle looks worse than how I walked in there. Two of my girls’ nails were done wrong but couldn’t get fixed because they had to get back to Tampa. My mom’s nails got messed up while being there and she didn’t bother letting them know. My sisters toes got messed up an hour after she was there and they told her it would be dry 6mins after. It’s sad we all paid a lot of money and the techs aren’t experienced. Our feet are soft at the heel but not the top part. I now have to go elsewhere to get them fixed because I get married Wednesday."