Pride Air Conditioning & Appliance, Inc.

"Our condo required that hot water heaters over 10 years old to be replaced. Pride was recommended by other owners in the building. Giovanni was very helpful in setting up the appointment and working with our condo management on the details. Anthony was very meticulous and completed the job in a timely manner. We had another issue with the shower valve in the main bathroom. The valve was over 40 years old. Pride was able to locate a replacement part and thereby avoided a more costly job which would have required disturbing the tile in the shower. I will use Pride for future work. I recommend them without hesitation."

"THESE PEOPLE ARE POSITIVELY SHAMELESS I WANT EVERYONE TO SEE THE EXACT LETTER THEIR MANAGER STEPHANIE WROTE TO ME LIKE A COMPLETE LIAR BEFORE SHE NEVER WROTE BACK AGAIN : Hello Mr. Alban Thank you for taking the time to speak with me today. As I mentioned, I will review your account's history for the past five years and follow up with you on Monday with the outcome. I hope we can find an amicable resolution for both of us. Thanks Stephanie Marcial Operations Manager PRIDE IS KNOWINGLY WALKING AWAY FROM TAKING RESPONSIBLITY FOR YEARS OF MOLD AND WATER ISSUES THAT THEY CAUSED, THIS FEELS BORDERLINE CRIMINAL, AND ONLY DISGUSTING HUMAN BEINGS COULD EVEN BE CAPABLE OF THINKING IT IS OK TO CONTINUE THIS WAY. EVERYONE LOOK AT THE DISGUSTING MOLD THAT THEY MADE FOR YEARS OF WATER DAMAGE THEY NEVER PROPERLY FIXED, AND NOW ALL THEY DO IS RUN AWAY AND IGNORE THE PROOF WHEN IT COMES TIME TO TAKE REPONSIBILITY FOR THEIR HORRIBLE ACTIONS. SHAME ON YOU PRIDE!!!!"

"Had yearly service contract for past 3 yrs. Contract expired Jan 8 but I was never contacted for renewal. Last week called, spoke to Michelle, was told renewals would be late but she would email my contract. Next day I received a BLANK contract, no info filled in. Called her. She said she did not know why her computer kept doing that! Said she would mail me renewal. As of a week later NOTHING. I called but no return call from her after I left message. I guess my money is not good enough for Pride and I do not need this stress when I want to pay for my contract! I will find other companies if I need help. Lost my faith in this one. Just spoke to Customer relations , Candace and this issue has been resolved. Appreciate the call back and will renew my contract with Pride. Grateful that all was explained and corrected. Thank you Candace."

"Pride maybe they should take a little pride in their service. I have been a customer for the past 2 years . They came out a few times and never fix any of my appliances. The latest is my refrigerator. I have been told it can’t be fix. I have replacement coverage but have been waiting to hear from them. This has been going on since July. My refrigerator finally stopped working 2 days before Thanksgiving and we had to run out and buy a new one. So now it’s December 28 and still waiting on an answer from the company. If you’re looking for a good appliance insurance company don’t go with Pride. You’ll be very disappointed."

"Marc and his apprentice came out (on time) in a nice clean van, in a nice clean uniform and did an amazing job of installing a new water heater. They were very friendly, professional, and knowledgeable. This sounds like a fake paid review...but it's not. I'm a real customer who is real satisfied! Plumbing or AC, call Pride. You can't go wrong."