Electronic Laboratory - TV/Stereo, Appliance Repair Service 2511 Northwest 16th Lane, Pompano Beach, FL 33064

"I've used them on Pioneer Elite and Denon equipment for years. As a a Hifi and Home Theater enthusiast since my childhood, I have had several experiences where they gave me back my equipment working better than with new. They are thorough and patient so, yes, they do take their time. But it's always been worth it to me. Their latest repair was for my 110th anniversary Denon AVR. This was a $6k AVR. I returned the first one that died. The 2nd one never sounded right so I took it to them. I waited a month, but the result was glorious! OMG what a system it is now. No one is better in the Southeast U.S."

"A+ customer service. Great communication and service was done weeks before the promised date. Had my vintage 1978 receiver repaired and it came back working again and cleaned."

"This place is a ripoff. I paid the $100 for diagnostics, so far so good. Then I get a call with the cost to repair $829.25 it was 2/3 of the original price I paid new. I said to replace a board that price seemed too high. The reply was, a new receiver costs $2000, and a used one on Ebay cost this, so it is cheaper to repair. I asked what the cost of the board was I was told $500. I contacted Denon who connected me with their parts department Encompass. The part is $454.10 so close to what EL quoted but when you send the old board back to Encompass they refund $200. So EL is keeping it as extra as additional profit. I called them back and suggested they were mistaken on the cost because they forgot the $200 credit. I was then told they do not buy parts from Encompass they purchase from Denon and there is no $200 credit back. I called Denon and was told they do not sell parts other than through Encompass. Like I said these people are total scammers. Also, I got the unit back after four days covered in drywall dust. You are digging a deeper hole. First , I did contact you as I mentioned in my original post after finding out the actual cost of the part. Second, you did not give me the option to supply my own part, perhaps you are thinking of another customer... I assume what you are trying to say is, that is why the part is $200 more, not because you are keeping the refund, but because you have another source outside of Denon's supply chain. Or inside, i'm not sure where that secret door is, I will contact Denon with your reply. I still have the original paper work it does not mention anything about labor only if customer supplied parts. Unfortunately you are the only repair facility in South Florida listed on Denon's site. As to the part being on backorder, if you pay for the part they will order it. They are not stocking the part on hand, only supplied once ordered. I assume you already know this."

"It's rare that I post a review, but I don't think these reviews are fair. I mailed my Denon AVRX-3700H receiver to EL for warranty repair, and I will agree with many of the reviews, yes their customer service and communication could be improved, but at the end of the day I don't really need my ego stroked, I'm solely looking for quality and professional repair, and I can attest they deliver. My Denon receiver had failed HDMI ports and no sound from any source on any channel. Now it works like new and I have my surround sound back up and running smooth and in a reasonable amount of time. Thank you guys. I appreciate the great work!!"

"Brought in the PCB from the cluster on an older BMW that was dead. Within 10 minutes the tech (whose name I was never given) was able to show me the issue. While they had no way of testing and couldn’t assure that it would be fixed, I left it with them for the repairs. Received a call the next day being informed that the PCB was ready to be picked up and thankfully it worked! While it did cost a little more than I expected, you get what you pay for and in this case it was 50 years of experience. Thank you guys for saving me an arm and leg from the dealership! I would definitely recommend to anyone and if I need any other repairs in the future Electronic Laboratory will be my first stop."