Largo Mar Condominium

"First off, the good: The location of this complex in PCB couldn’t be better as you are out of the main tourist traffic areas but still maintain easy access to everything. Also, this unit is literally right on the beach and is so convenient for heading to the water’s edge. The overall property is wonderful. We have stayed at this complex twice over the years. Now the not so good: The overall cleanliness of the Vacasa managed Unit (#165) we stayed in was mediocre at best. Some of the more concerning cleanliness issues included a dried blood streak on the outside of the master bath tub, partially swept floors, a dirty plate on the floor immediately behind a chair in the master bedroom (if you were sweeping the floors, you couldn’t have missed it!), a dirty dishwasher interior with no dishes in it (not sure how that happens but I can take a guess and it isn’t very sanitary), dirty kitchen range top, and a master bath drain that was obviously mostly clogged with hair! Remember, these weren’t all the cleanliness issues but I want to keep from having to write a novel. The remote operated fans and main lights in both of the 2nd floor bedrooms did not work. I had to buy new remote batteries and reprogram the remotes/fans to get them to work. Now the bad: I contacted Vacasa, the property’s management company, upon first arrival about numerous issues with our unit. Their initial response stated they were contacting local management and that they would be in contact in “a few moments”. Hours later I never heard anything back from them. After cleaning the dried blood and fixing the fans/lights, I let them know I fixed those issues. They responded with “Thank you for sharing the information” and then disappeared and nobody ever contacted me about the remaining items I brought up…ever. I also received an automated text inquiring about the unit’s cleanliness during this initial arrival period. I responded accordingly and was told that I would be contacted the next day regarding my rating which was a 3 out of 5. This all was over 3 weeks ago now and I still haven’t heard anything meaningful or even remotely helpful from Vacasa. I contacted Vacasa two days after returning home about the numerous issues and my dissatisfaction. Unsurprisingly, they said they were sorry for the inconvenience, would contact local management, and get back to me. Again, I have heard nothing. I understand things can happen and go wrong, but a true measure of quality is how one fixes something when it goes wrong. Vacasa’s terrible, non-existent customer service 100% failed at this! EDIT: After another month plus, nothing has changed. I attempted several more times to reach out to Vacasa with each time having been told they would contact local management with one exception. This exception was a reply that stated I had been contacted by upper management at the time of my arrival and departure. They further stated I had reported no issues or concerns. I am not sure who they spoke with but I can guarantee it was absolutely, 100% not me or anyone else in my party. Whether this Vacasa claim was a gross error or outright lie, I have no idea. Either way, it did not sit well with me and just further emphasizes the terrible customer service of Vacasa. With the amount of money we paid for this rental, one would have expected a top notch property as well as exemplary customer service. However, the property cleanliness was lacking and the customer service was non-existent. Following this edit, I have reduced my rating to two vs. the original three stars."

"Cute condo and Very quite. No crazy intoxicated teens. We really enjoyed our stay."

"Decent, inexpensive place on the beach. Just know that you get what you pay for"

"Man was 127 a great unit. We were there this past week and it was as new drywall paint patio doors and windows and reserved parking. The beach was better than siesta key it stretched to the left for miles nothing but white sand and green water. The unit was almost 1400 square feet and had a great view off the top deck and was only steps to the fabulous beach do look this one up at sandcastle beach rentals and stay there it is the greatest."

"Comfortable stay. Everything you need is available. Walked straight out onto the beach. Recommend this place."