Esteem Braces & Aligners - Kendall

"Are we talking about the same place here? I began treatment with another group prior and apparently they are under new ownership since October. Since then, the communication has been complete trash. I used to receive confirmations for appointments a couple of days before. Now I get absolutely none. There have been multiple instances where I called to change appointment dates and no one would answer my calls. I would have to call the North Miami office to do that because at least they work. I do not recall the last time someone from the Kendall/Coral Way office ever called me for anything. They have used the excuse of phone outages for over a month now which I find absolutely ridiculous. Then you have random office closures during office hours with no update to the voicemail recording or courtesy calls. If you value consistent communication, avoid this place like the plague."

"Very disappointed in this place. Your appt. Will not be met, they took us in (for a consult) one hour past our appt time. The inside is very out dated/poorly kept. No new equipment, poor lighting. The way they had to take pictures of my child’s mouth was very disturbing. And the icing on the cake they’re the most expensive out of the five places I went to for quotes."

"The Esteem braces and Aligners office was clean and welcoming. The staff was friendly and professional. The doctor was thorough, explained everything clearly, and made sure I was comfortable throughout the procedure. I left feeling well cared for and would definitely recommend this office to others!"

"Love my experience at this office! Dr.Jones was absolutely so professional and the office staff was so kinda my appointment went by super smoothly! Definitely recommend Dr.Jones!!"

"I recently had the pleasure of meeting Dr. Jordan Jones for the first time, and I must say, it was an incredible experience. Since he took over, everything has changed for the better. My appointment was scheduled for 8:20am, and to my surprise, I was seen promptly at 8:22am. The assistant with the blonde short hair whose name I unfortunately forgot, made me feel welcome and answered all my questions with a smile like always. Dr. Jones himself was outstanding. He attended to me promptly, and within 20 minutes, my appointment was completed, just as the estimated time stated. This was a stark contrast to my previous experiences with the previous owner, who would often arrive late, leaving me waiting. Dr. Jones's professionalism and punctuality are truly commendable. I am grateful to have found such a dedicated and efficient dentist. Dr. Jordan Jones has my highest recommendation. His work and work ethic are exceptional. If you're looking for a dentist who truly cares about their patients and delivers outstanding service, look no further. Dr. Jones is the one you can trust."