Oral-Facial Surgical Arts

"I would find another office or read the bad reviews here first. Just called to find out some info about making an appointment and the young girl answering the phone was so unbelievably rude from the first word she spoke. When I told her that if they didn’t want my business, I guess I would have to go somewhere else, I was then hung up on. She ultimately did me a favor after reading all of these horrible reviews. Terrible customer service. It says the calls are recorded…hopefully they listen to this one. She should not have a job."

"Dr. Ron Achong helped to remove an implant for me and also gave a thorough evaluation of my and my husband’s dental health. He was very detailed and I would highly recommend him."

"HIGHLY recommended! I have nothing but praise for Dr.Latham. This was the quickest, most painless experience I have ever had in a dental office. I had to go in for a wisdom tooth extraction and was surprised as to how quickly this was done as I had done an extraction prior at a different location. I am speechless and very grateful for the attention and care that was shown. I also appreciated the followup call later in the day to see how I was doing. Would definitely visit again if needed. Thank you!"

"Dr. Latham and his clinical staff are excellent. Professional, answers questions, treat patients with respect and work as a team. The office staff, however, need to take some customer service classes. Especially the dark haired girl who schedules and takes your money when you come in for a procedure. (Never gives her name).She is rude, barely speaks to you, doesn't offer options for appointments. Needed an appointment to get sutures removed Sept 2023. She tried to tell me dissolvable when surgeon told me I would need to come back about two weeks. When I could not make the day she wanted to schedule me, she said "this is the way it is." Then tried to schedule me six weeks later! Told her it was "unacceptable." Then said I "would have to talk to the doctor." I did. She has never been professional, respectful or pleasant on any encounter. Such a shame you have to go through the office staff to be able to have an excellent oral surgeon give you care. Thank you."

"Both my husband and I have had several tooth extractions in the past few years by Dr. Latham. We can't say enough about Dr. Latham and his entire staff. We could go another office which is on our insurance and free, but we choose Dr. Latham. He is 100% skilled and professional and also very personal and kind."