H&R Block

"Scheduled an appointment with Sharon because I had messed up my family taxes. I was super nervous but she helped me figure out the problem and went a step further and helped me with getting my w4 fixed so I can put myself in a better position next year. If taxes stress you out, you need Sharon. She will be your calm through the chaos. I’ve never went to a tax professional before, but will be returning to her next year."

"I had an appointment for April 18th at 11:15am. My husband and I arrived at 11. We were told by the receptionist (Ellen) that our tax person John had moved to Mexico and that they had been trying to call us to do a digital tax return. She wouldn't even look at the text reminders of the appointment one received the day before. I explained to her that we don't do digital as I have no computer or printer. She then insisted I had set it up that way. I assure you I didn't. We were there 45 minutes and got no satisfaction. Not even an apology! The only thing they would do was file for an extension and it would cost me $99. After trying with no luck to reach a manager we opted to do the extension. I have been going to that office for more than a few years and we were treated badly. I'm never going back there."

"Since I was handed off to someone other than the original person I shared my private information without my consent. He then did not follow my instructions for payment. I have used H & R Block for 28 years but next year I will work with someone else."

"Nice place. Judd was very helpful and knowledgeable about his business and he gave a good advise about our tax return. In and out in a very short time. Thank you so much Judd. We really appreciate our time spend in this business."

"I really like my agent, I know she is retiring but I like her and the front desk girl Judy and trust the next agent will be as nice to work with, I have been going there for the past 3 years and it is has been nice working with her. I was pleasantly surprised to have a less expensive charge this year as well."