Bay Area Oral Surgery & Dental Implants

"Customer service and surgeon was alright and friendly. Billing situation, though, was terrible. They didn’t notify me that I needed to pay extra bills for research. It was briefly mentioned (didn’t tell us what hospital they sent the data to, didn’t tell us how much we needed to pay for those data to get research, etc.), until $300 bills of research showed up at our doorstep, making me wonder where did all of these bills come from. Tried to call them on Friday at 3:30ish (because it was the only time I’m available), but nobody ever picked up. Their website said they closed at 5PM. I’m beyond disappointed. Who knows if more bills will show up or not? I don’t even know why they even need to conduct research on a tiny mucocele because they explained it so briefly."

"Dr. Sheppard and staff. I can t say enough. You turned a dreaded experience into something not so dreadful. I experienced little to no pain. It was quick and easy. I'm on Day 5 of recovery and besides giving up the chips for a bit I m good! I highly recommend this practice in Spanish Fort above all others. Thank you also for your prompt follow up. That is rare these days."

"Dr. Sheppard and his staff are absolutely wonderful. They were very kind from start to finish. Dr. Sheppard called my husband to check on him and answer any questions he had. I would recommend his office whole heartedly."

"Best place i ever been to, Dr. Shepherd was amazing, called and checked on me, awesome."