The UPS Store 7050 West Palmetto Park Road, Boca Raton, FL 33433

"WHOEVER OWNS THIS UPS FRANCHISE RETAIL STORE--- ARE YOU ARE THAT YOU HAVE FINACIAL SCAMMERS( I.E. FRAUDULENT "LOAN" BROKERS/AGENTS) DOUNG BUSINESS OUT OF ONE OF YOUR RENTED MAIL BOXES? I HAVE FILED A REPORT WITH LOCAL AND FED LAW ENFORCEMENT AGIENCIES REGARDING THEIR ILLEGAL PRACTICES. YOU SHOULD BE AWARE SO AS TO NOT GET INVOLVED OR INTERMINGLED IN THEIR FRAUDS!"

"This location is great. They’re always helpful and friendly. They deal with a lot here since it’s an Amazon return center. Half the people who come in with returns don’t know how to pull it up on their phone and these employees are so kind and patient. The other nice touch is they always make sure you have a receipt for your return."

"Not happy. Never had an issue before but … Mailed out 2 boxes from here to my grandson in NE. Told my son they both should arrive Thurs. $54 to ship and 1 of them just arrived at MY door., Label is correct showing shipping to NE from FL but somehow it was shipped back here? I don’t know if it’s an issue with this store or UPS. Tried calling this store (during normal business hrs) but no one answered and their mailbox is full. I understand that everywhere is short-staffed these days but at least keep your voicemail box emptied out."

"Such a nice store with friendly people! I just had to drop off an Amazon return and the woman who took the package (don’t know her name but she had a wrist brace) was so sweet and understanding. I even explained how the one closer to me has intimidating staff so it was so nice to go to a store with friendly personalities. I may drive the extra mile from now on :) keep up the great work!"

"This is the worst UPS location I have ever be too. I paid $200+ for their Pick & Ship service. I told them it was for a customer and if they could make sure the item was packed extremely well. The day of someone was bubble wrapping and then must of stopped because my package was in their store for 4 days. I then called and asked why, they told me " they ran out of boxes" however the manager, SARA will personally come in to pack the item. I then insisted the item be packed well because it is an odd shape and again for a customer. They assured me it would be. Monday comes along and still the tracking hadn't been updated, well the delivery driver never scanned the package so now they tell me that they don't know where the package could be. It finally shows up in New Jersey and my customer received item completely DESTROYED. The Manager obviously doesn't know how to pack items correctly at all. $200+ for what?!? They used one layer of bubble wrap and a couple small air bags. UPS is a scam, you are better off packing yourself .Use packing peanuts and bubble wrap and print the label online with the 45% discount offered with code "spark""