Torrente Kitchen & Bath

"I have purchased a few kitchens from them and I have always had a great experience. You definitely need to check your measurement a few times prior to ordering and make sure you have a good installer. I will be using them again and I would recommend them."

"This is my second kitchen from torrente but my first experience with the Oakland park branch. So we had a kitchen planned from scratch. They did all the measuring and planning so we figured it would be a perfect fit. I paid for assembly but they could only get the lowers assembled. Upon pickup there was no one there to help me load, so I had to leave and get some help than return. We hired an installer, as they were booked, and he ran into a problem right away. The base cabinet did not fit. We called and they wouldn’t return base cabinet because it was built already(by them). So we had to modify and they did provide with new doors. Then we finish install and put in stove and had a drawer and door that wouldn’t open. Call them they come remeasure say they (Leo)messed up measurements. Yasmine said she would see what she could do. Well they called back and said they would not help us, only if we wanted to purchase other cabinets. I asked if they could just provide new doors and they said no. What business would do that to a customer that already paid 4000 for cabinets, had to hire a guy to modify existing cabinets because measurements were wrong, and only wanted a solution! They had me pay 150 for another small cabinet, which probably cost them 50 at most. Now our dream kitchen was a nightmare and is off balance and not functioning the proper way. So originally I was going to use them for the countertops or at least buy the slab from them. But I wouldn’t give them another dollar! Thanks another place that treats customers like they mean nothing! Photos provided!"

"Unfortunately one bad employee bring bad reputation to business. Magy was the absolute worst person to deal with. She have no manners and lier. Lied to me about everything from the beginning to the end. It took me 9 months to get only one kitchen cabinets. The absolute worst. Answering your reply: yes she do work for you. She runs the oklandpark store. I tried to call everyone to get my order for 9 months and no one wanted to deal with it when they know magy is my sales person!"

"We bought kitchen and bath sets from Torrente Kitchen in Oakland Park. The staff is very friendly. Marlene is attentive, polite and considerate. Her advice and professionalism helped us a lot. We love our remodeled condo with new kitchen and bath cabinets. We referred few friends there, and they were very pleased too. Thank you, Torrente!"

"When I picked Torrente Kitchen and Bath – I did it because their Oakland Park location was very close to my remodel project. They offered me a 70% discount on their retail pricing just by being in construction – little I knew at this point that I will regret every single dollar that I “saved”. First, they don’t deliver the cabinets as every furniture store does – they don’t even provide a paid option, but they never told me until the day when I was expecting the cabinets. After back and forth with them they were able to find one of their regular installers to make a paid delivery to my place. The real problems started when one of the side panels (48 x 96”) arrived damaged: it took 4 weeks to get this panel replaced and I got a run-around for all the time (countless phone calls, visits and text messages). Finally, their “owner” delivered personally and I made him check on the replacement…it was damaged again!!! At this time I was already worn out by their empty promises – so I reworked the damaged panel and could finally finish the kitchen install. Now, a couple months later, the rubber stops of the doors and drawers leave nasty black circles to the cabinets – a chemical reaction between both materials. I contacted Torrente about this issue and 2 weeks later they told me that they have a cleaner for that…since then I am still waiting to receive it. I did some research on this company and found out that many of their reviews are done by family members or co-workers and just in case you hear the name “Eddy” – this can be the owner of the store in Miami or in Oakland or the manager for any of these two stores or the boss of the warehouse. This will not be my last new kitchen in my life because I love remodeling, but I will make not to buy a Torrente Kitchen and Bath again…ever."