The Cabinet Store

"Aside from JJ, the very capable and friendly installer, this business epitomizes apathy and incompetence. The owner is on his way to retirement, the store manager's communication and followup is non-existent, posted hours are meaningless, it all takes forever and they just could not care less. Go elsewhere until this has new ownership or closes."

"We had the Cabinet Store remodel our kitchen 5 years ago. Included removing soffets, tearing out & rebuilding pantry, & adding new cabinets. All went as we expected & we still love our kitchen. After 5 years of hard use, I wanted a touch up marker. Molly handled my request easily & at no charge even after 5 years. Our cabinets look as good as new."

"We used this company to install new cabinets and reconfigure our kitchen. I have no complaints about that. They did a great job. Two months after installation, one of our sliding drawers stopped working properly. I called 3x and also went to the office 2x to ask them to come and fix it. Eight months later and I still waiting...."

"I initially hired the Cabinet Store to just install new kitchen cabinets, but then decided to have them remodel my whole kitchen. I was impressed with Allen and his team from start to finish. It was my first remodel job so I wasn’t too sure what to expect but they were so patient is answering all my questions and helping me choose the right styles to make everything come together. I love how my new kitchen and kitchen cabinets look. I highly recommend the Cabinet Store to my friends and neighbors and anyone else needing a kitchen or bathroom remodel or anything else updated."

"For quality of materials I would give it a higher rating and the Subcontractor used for install was fantastic and professional. However, their customer service is rated as a "1". Not once did I receive a return phone call or email from the Office Manager Molly without initiating either of them first. My request for product costs were for three separate projects. The first was just one cabinet. I compare this to pulling teeth for the info, I did order and have this installed. My second request was for cost estimate of roller drawers inside current cabinet, never received cost estimates. Third project was request for 10 ft of base cabinets with drawers and eventually uppers. Never received cost estimate. My only initiated email from Molly was the one for final payment the day after install. I sent response and asked her to call me to make payment which she never did so I drove up to office from Apollo Beach and made the payment. At that time I also told her I didn't need other estimates as I wouldn't be doing any future business with them. Guess I should have added copies of emails between myself and office Mgr. based upon owners response to my review below. Totally inaccurate information."