Advance Auto Parts 6546 North State Road 7, Coconut Creek, FL 33073

"Told them my exact make and model vehicle and they gave me the wrong product. I came back a few days later to exchange it for the right one and they would do it because I didn’t have the physical receipt. I even showed them the debit on my credit card account. Place is trash…"

"Went today to buy wipers blades. I asked for person to install them for me. He refused claiming he can't because if it's raining he's not allowed to. Problem is, it's not raining, just overcast. He said he didn't want to get sick. I cancelled my order and went to another store. Lousy customer service. The several times I've visited this store, they are not friendly or even acknowledge you are there. I will shop other stores."

"Horrible customer service, was told by the manager everything short of "F off" and all other employees forward all issues to him. There's no semblance of responsibility, and if they do you wrong you will get a "Talk to the manager later " and then a "I don't know who you are and I wasn't there, so I won't help you." The lack of Name tags also makes it harder to speak to upper management about who is who. I would give it 0 stars if I could. Go to the advance Auto in Deerfield instead"

"Ordered part online for pick up and it was available and ready in a half hour as they said it would be. Excellent service !!!"

"Managers are super nice if you buy any. But beware if you have an return or an Warranty replacement. The Managers acting like the need to pay it from own money. They argued around even you have the receipt and the item has lifetime warranty. Bad Customer Service. Fluids all kind are overpriced. Only on Sale items are worth considering."