National Transmissions & Auto Care Centers

"As a car guy who’s HOA won’t let him wrench in the parking lot I have to say this is the only place I will ever bring my or my families vehicles. Orlando has the best customer service I’ve ever experienced in a mechanic shop, he honestly diagnosed and physically showed me what was wrong with my vehicle. He made my opinions matter and took my families well being into consideration upon giving me an estimate that stayed the same when I went to pay. They not only fixed my issue but they went above and beyond and even replaced a seal with a brand new OEM part from the dealer at no cost. Never have I ever trusted a Mechainc like I do now, I didn’t once for a second feel like prey being watched by a predator. Once again as a car guy this place is the spot, 5/5 stars for not only the customer service I received but also the turnaround time was impeccable. Orlando lunch with the family on me sometime! A super happy customer, -Avery"

"Thankyou for fixing my Honda civic! I came in worried with a engine light on my dashboard, Orlando and his technician were honest and fixed my car fast."

"Came here to get an oil leak checked out and fixed. My vehicle was quickly diagnosed and I was actually shown where oil was leaking from. The fix was explained to me as well as all components to repair the leaks were also explained. I was also told of possible small complications that might occur during the fix. In short, everything was upfront so there were no surprises. The vehicle was repaired and returned to me pretty quickly. We had a discussion about general car maintenance and everything was great. The ONLY reason I have to give 4-stars is because I noticed the next day that my hood struts were suddenly no functioning correctly. My work schedule makes it difficult to return (during open hours) to have them problem rectified. So I ended up spending $25 and 10minutes to replace the struts myself. Short of that, the staff were very respectful, patient, and upfront. The price is slightly higher than others, but I appreciate the way business is done here. Receipt included general warranty information, which was nice."

"If I could rate zero stars I would. This business is highly unprofessional and the staff is rude DO NOT WASTE YOUR TIME VISITING THIS PLACE. The car was supposed to be checked for two issues, the second problem they couldn’t even locate the problem through their scan. How do you run a business and you can’t perform it efficiently? Before coming the car had no problems in a specific area, then the day after I got the car back now it has a problem. This would have never occurred if they didn’t cause errors and worked carefully. I am so disappointed and upset I should have took my business elsewhere from the beginning. Also when I called to voice my concerns the worker named Orlando was very rude and hung up while I was speaking. If the job was done correctly this problem wouldn’t be happening. Can’t stress enough don’t waste your time on this poor quality service establishment. I will be speaking to corporate someone who can actually provide a solution, and Orlando your bad attitude and service will be dealt with."

"This is with deep regret and writing this makes me drop a tear. When I come in on Saturday my cars tires were in perfect condition, despite the fact that my cars engine had its first buffer on the road I needed to let it sit for 10-15 mins my mom then made the appointment for me to get the brakes checked out, when I arrived to the shop around 8:20am I took my car in for inspection. The shop didn’t have nothing to tell me regarding my cars issues which was extremely unhelpful, they also then Checked the brakes on my car which means taking the wheel off the car to inspect it. Since I have (decorative grenades cap covers) on my wheels tire valve stems the both front and back sides on the left of my car were tampered with. My front left tire cap was broken as if someone working on it didn’t have a care where there tools where going. The main problem I’m having with these crooks at the shop is that they damaged my air tire valve stem completely broken off and the one night I decide to get air the stem was completely out of the tire so was all the air. A day after I bring my car to their shop my tires gets destroyed and I will be filing a complaint with national transmission and auto care center (west palm beach) it’s very unprofessional and I need to be compensated for theses troubles because it was a bigggg inconvenience to my schedule I came to this shop thinking they would have been a great fix for my issues yet turned out to be a burden. I’m leaving this review to save the next person a trip from going to your establishment here in west palm beach. Thank you to Orlando for having your crooks there at the shop destroy my car, Orlando thank you for hanging up when me and my wife called trying to let you know the customers that put their trust in your establishment to fix this issue came out disappointed. I wasn’t able to talk to the manager and when asked for the names of the employees who worked on my car, Orlando refused which goes against your policy. This business is unprofessional and the worker named “Orlando” I spoke to is a horrible worker for not even acknowledging or understanding the issue on behalf of your company that we were relaying on the phone. I could leave zero stars but I’ll give you all the benefit of the doubt. Truly terrible service."