Pep Boys 1029 East Altamonte Drive, Altamonte Springs, FL 32701

"Pep Boys I could not believe it. I needed some work done to my vehicle, they told me it would take about 3 days, because they had to order the part and so on. I explained to the clerk that this was my only car. I left the vehicle there caught me an Uber back to my residence, 4 hours later I received the call from Pep Boys telling me that my car was ready. I couldn't believe it. The salesman told me he spoke to the mechanic and explain my situation, the mechanic went right to work on my vehicle and got it done, the same day. Now you tell me isn't that service. Thank you Pep Boys. Before I forget, the price of having some work done to your vehicle is reasonable and I mean reasonable, trust me on this you save a lot of money. Try it yourself"

"I called in early today 12/16/2023 to make an appointment to replace the bulbs in my head light. The man on the phone explain that the price would depend on if the light was standard or hid. I assumed it was standard, then I told him the model and make of the car, he informed me that it would be hid. Got it, no problem. I asked how much that would run me. (Asking for an estimated price). Told me it would be around said price. I said great, can I make an appointment for 12pm. He said bring it in. So I brought in at the appointment time and then I was informed that the estimated price would be around 3 times as much. When I explained that guy over the phone said it would be a different price, They argued with me and said that , that was never said… How would I have an estimated price in mind if nobody ever said that? Unbelievably rude technicians. The price wasn’t the issue. It’s the fact that they told me one thing over the phone, and then lie and say something completely different when I’m in the store and that I didn’t hear what I heard… unbelievable."

"Brought a tire here for a flat repair 10/22/23. It was obvious they were short staffed, but the crew workin was hustling and remained upbeat and positive. I dealt with Richie and he was amazing. Customer Service was A+. Based on this interaction I will come back to this location for vehicle maintenance and repairs. Keep up the great work."

"I make app, and take care me 2 :30 hours and have later, for nothing “” when my car has Nell and need to be fixed” this my dealer said to me, 2 days ago” it's not serious about time “ and make the business down “ I buy all my tires, but no more! manager nice but the ladys so unrespect"

"This place is the most reputable and kind service center I have ever been to. On multiple occasions our son has needed the van he is driving in college serviced and we live in Illinois. They have always been fair and quick to repair the van. We feel completely comfortable sending our son there knowing they will take care of him while we are so far away. Eddie and Randy are amazing and need to be recognized for their superior customer service."