AutoNation Collision Center Orange Park

"My truck is in the Body shop to be painted for hail damage. Teresa is my contact there. She keeps me updated on the progress."

"Great experience despite having my truck damaged by another vehicle. The rep communicated with me on a daily basis. I knew what was happening every step of the way. Quality work. Truck looks brand new."

"I personally chose this facility to fix my car wreck which was not my fault. AutoNation Collision had my car for over a month and upon ready knowing that every detail of the repairs is up to par since they had for a month. Unbeknownst to me, the car was not really inspected to make sure details of the repairs was done. It had minor issues and I had to make sure they fix the issue asap upon picking up my car. Unfortunately, people who work for this company does not do their job well and not very detailed what is and is not acceptable to consumers. As a detailed person, I know my car and I know what is needed. Having my car for a month and finding minor issues is poor customer service especially when you have an assigned person making sure the car is up to par! This car advisor even had the tenacity to say, I been doing this for over 23 years! Well sir, if you have been doing it for 23 years, you have forgotten to provide OUTSTANDING CUSTOMER SERVICE, its probably time to look for another career where you will provide 1000% service to your customers so that your customers keep coming back! I don't think I will be sending my car to this facility next time. I am just glad they have a warranty coverage and I will be coming back for every thing wrong with their repairs!"

"this business is USAA approved. we will definitely recommend this business to anyone in need. the service we received was outstanding. everyone we dealt with was very professional. we would like to specifically thank mr claude head (JR) for his excellent service. thank you autonation! five stars from ursula and Charles cooper."

"My son had his car towed here as a Geico approved repair shop. They have had his car for over a month and keep telling him it will be done “tomorrow”. Well tomorrow never comes and now he is having to pay for his rental because they can’t fix a car in a months time. I’m pretty sure they could have built a new car in a month instead of waiting for an axel to arrive allegedly. I would not recommend this facility to anyone at this point."