Dollar Car Rental

"Use to rent from Dollar, but ya just can't communicate with them as they DON'T answer the phone, but if you wait an hour to get them, they won't do anything to help you. Online only. NO thanks. Kinda like where Avis and Hertz went."

"Rented a car from dollar at st Pete location 25 mar, 2023 for 4 days. Saw many bad reviews before picking it up so l was leary, but zero problems for me. Staff was freindly and fast at pickup and drop off. No surprise fees and car nice and clean. Would rent and recommend any time. Rented from same location again Dec 2013. Still many bad reviews about this place. Not sure what they complain about. Reserved the car, picked it up, dropped it off, no hassles. Only complaint is the $15 surcharge when going through electronic toll booths, but hey, I knew about it before I rented the car"

"I had pretty bad experience with Dollar. We rented a car and while we were on our way car battery died on us. Even though we had to take care of the battery ourselves, find the repair shop and pay for the repair, we did not get our money back for the repair cost. I personally find this unacceptable."

"The woman who answered the phone was the MOST rude and non qualified individual to be working for anyone’s company! It was as if my calling and inquiring about their credit check was a total inconvenience. When I told her I would be paying with a debit card, she then went on a tirade about how “We got them bad, us debit card users” during Covid and that’s why I must do a credit check. The woman was so upset at the world that she didn’t understand I was simply asking if I could run the credit check PRIOR to the rental because i couldnt afford to book with them and then be turned away the day of rental. i will NEVER try to rent anything from them again. I wouldnt even rent a roll of toilet paper to whipe my rear end from them because of that woman."

"We rented 2 vehicles from this place on the same day and they tried to rip us off. We rented 1 car for 1 day, added a second driver and was told the total cost would be $57. When we returned it the next day they said their computers were down and would email me the receipt. When they charge hit the card the total was about $150. They claimed the vehicle came back with no gas and there was a $50 charge for adding a second driver. We were told that it was $44 for the car for the day and the total cost would be $57 after all the additional fees. The car came back with a full tank and they straight up lied about the total cost. The second vehicle we rented was for the rest of the week. The next day I called and asked how much it would be to add the toll road service to the rental. Tracy, the owner, said her computer was still down and to call her the next day if I wanted to add it because I was only considering it and wanted to know how much it would be. We never called her back to add it and low and behold when we turned the car in she added it AND there was the unexpected charge for the second driver. I’m lucky I turned it in at a different location because I bet she would have tried to claim it was returned with an empty tank. This place is shady af. Do not trust them and give your business to a more reputable company."