Jenkins Kia of Ocala Service

"Been here for oil changes over the past few winters. Always pleasant staff and follow through with the customer as you wait. Going back again tomorrow."

"When signing my original contract for my 2023 Kia soul signed free maintenance for 60,000 miles was called back in to resign paperwork due to interest rate lowering one half percent asked if all paperwork was exact same and was told yes upon trying to get my vehicle serviced was told we did not have the service plan Jenkins managers were given the original contract with service plan included signed and said there was nothing they could do about it that they were not going to honor the service plan because it was not included in the second set of paperwork through no fault of mine but all fault lies on Jenkins Kia trust me go somewhere else"

"The service department is very slow and seemingly understaffed. Be warned you may spend 40 minutes simply picking up your car from being serviced. Also be warned, there is an additional charge if you pay with a credit card, which is not posted but you are informed as you go to pay. If you're like me and didn't bring your debit card with you they give you a "tough luck" response and you are expected to just be cool with the added cost of the simply average service. This was once a well run place of business.... Now it appears that customer service is not a priority. Bad show, Jenkins"

"What a wonderful change of pace. After hitting about every Kia dealer within sixty miles of Homosassa, we decided to give Jenkins of Ocala a shot. Immediately on arrival we were greeted by Miguel and Victor. We told them what we were looking for and what we wanted to pay. They listened to what we wanted and went to work. Shortly afterwards they found the perfect vehicle for us. It had just been traded in and was way better than we ever hoped for. The initial price was much better than any other dealership had offered us, but still more than we were wanting to pay. They brought the sales manager Reagan in he and he gave us a heck of a deal. I sure wish we knew about these folks before we ran all over the country. Save yourself the time, go to Ocala and just ask for Miguel and Victor."

"5 star service. My husband and I were growing extremely frustrated trying to a reasonably priced vehicle. On a whim, we stopped in to look at their inventory. We told salespeople Victor and Miguel what we wanted. They immediately went to work finding a vehicle that would work for us. It's very reassuring to find someone who will listen to the customer. Definitely, ask for Victor and Miguel if you want knowledgeable service. Manager Reagan was top notch too."