Bo's Collision Center West

"Bo’s Collision West is amazing. They were kind, skilled and communicated almost daily while they had our SUV. I recommend them to anyone I know who needs their service."

"They put a generic prestone “universal” coolant in my 2018 rav4 just so they could save a couple of dollars,thats ridiculous,they told me if i want to put the OEM pink coolant that toyota requires i have to pay for it my self,like the 10k dollars they charged wasn’t enough for them to put the coolant my car requires Update- just by reading the owners reply to my review should tell you not to take your car to them because obviously they have no knowledge of how vehicles work,for those who understand cars they will immediately know the shop is in the wrong,every vehicle manufacturer requires their own coolant type therefore they designate a color coding for it,using a generic universal coolant like they did in my car can cause damage,you can simply do your own research to understand what im talking about,the only funny thing here is how ignorant and uneducated this shop is for making statements that coolant color doesn’t matter,it proves that they are the wrong people for this business,but in my opinion i think they know exactly what im talking about but are refusing to acknowledge it because they did it simply to save money it proves how they conduct business in all areas where profit is more important than quality and they could care less about your car,or if they actually believe what they are saying then its alarming for that to come from people who are in the auto repair industry,because what im saying is simply facts"

"We got 3 estimates with Bo's being 2500.00 more (24% higher in price)than the others and included parts that are perfectly fine. Bo's is either simply corrupt or just corrupt with cash customers. Do not use such a place of dishonesty."

"Was directed to this location by the insurance company of the person who hit us. Without any other contact, the next day we are informed that they're totalling the vehicle we drove in the day before. Because of the age and mileage on the vehicle, the cost of repairs was far more than the value of the vehicle. We were given only the option to come collect our belongings. This is a vehicle we had just spent thousands on to get it in great running condition for my daughter to drive. After some debating over the phone with the insurance company we finally came to a solution and were told that we can collect the vehicle. Keep in mind that they had decided to total the vehicle the following day after we dropped it off. When we arrived to collect the vehicle, we were handed the keys and directed to where the vehicle was parked. When we walk up to the vehicle we instantly noticed that the vehicle that they were no longer going to repair now had further very noticeable damage. We had to then call the insurance company back because Bo's just expected us to accept the vehicle in worse condition. We will never use this location ever again. EDIT: After receiving your response, I do want to remind you that while the vehicle was in the care of your facility, it received further damage to painted parts that your business did not offer to correct. While we did not get the opportunity to leave a positive review because of the vehicle being totalled by the OTHER party's insurance company, your concern is more that the review is not of a vehicle you corrected damage on rather than focusing on the fact that the vehicle was at your place of business and came back to us in worse condition. I too hope that those reading this can see my review for exactly what it is as well as your ignorant response."

"Very Good job working on my car. They had it a few weeks because of the insurance was slow. But you cannot even tell there was any damage!! Everyone there was wonderful. Great customer service."