Panama City Toyota

"I just wanted to thank toyota for the awesome experience and friendly environment, all the staff made us feel very welcome but I wanted to give a special shout out to my sales man Mr John Nicholson, he went above and beyond to make sure we were happy with our experience and above all our purchase, so thank you again toyota and thank you Mr John!!!"

"Landan was awesome! He started to work with my husband even before he had the chance to put his things down! Overall great experience!"

"A huge THANK YOU to John Nicholson for his help today! We’ve never purchased a vehicle with so much ease. John had great advice and suggestions but with no pressure. The rest of the staff that we dealt with directly and indirectly were so kind and friendly. I love Toyota and I’m excited to be back in a Highlander once again!"

"⭐️ 5 STAR EXPERIENCE ⭐️ We emailed Panama City Toyota and was quickly put in contact with John Nicholson. What a blessing from the start! We were in search for the brand new 2023 Toyota Prius Limited and declined by many other dealerships who wanted to charge excessive mark ups over MSRP. We were upfront with John and told him that we were not interested in price gouging, like all the other dealerships were doing, and he quickly reassured us that they would not charge a dime over MSRP. Not only that, but they are the ONLY dealership in the area with a Lifetime Powertrain Warranty!! We were hooked. John went to work and over the next few days he found a car that we were looking for and said, if we were willing to wait a few weeks, he could get it. John kept in contact with us throughout the whole process, by reassuring us, and letting us know of the progress of the car was. When the car came in, he was willing to come in on his day off, which we declined and told him that we did not mind waiting until he was working again. However, just the fact that he was willing to do that was incredible. We drove 2 1/2 hours to the dealership where we met John. We found out that John has been at that dealership for about 30 years, which says a lot! When we arrived at the dealership, he had a a big red bow on our car, and the presentation was spectacular. A big, clean, spacious and air condition showroom with numerous vintage Toyota vehicles from the 60s and 70s and 80s on display. John was very busy, as three decades of sales and service has netted him many loyal customers, for good reason, as we were soon to find out. We patiently waited, and he was worth the wait. He explained everything and helped us set up all the technical mumbo-jumbo with the new Prius, and even took us for a ride AFTER the sell. Everyone at the dealership was incredibly friendly, and patient and thorough and helpful. We liked him so much that we asked for another business card because we will be sending our daughter there to get a prius also. Highly recommended and they were worth the drive."

"Great experience here today...took my 4Runner in for maintenance. Excellent customer service- Patrick was kind and respectful and so was everyone else we came in contact with. There's free coffee and water while you wait, also a little cafe that sells pastries and lattes if you prefer. Absolutely beautiful inside."