AutoNation Ford Panama City Service Center

"Arrived at AutoNation in Panama City for a recall on my Maverick. The service staff were friendly and accommodating. My wife and I also spoke with the parts department to get prices for several accessories. I bought a Maverick truckers cap. We waited in the spacious and well stocked waiting room. I had hot chocolate. After about an hour, our service rep came back and said we were ready to go. All together, a very pleasant experience.Good job everyone!"

"We had a good service writer. There are signs posted regarding staff shortages so be ready for a longer than expected wait. Nice facility with a good waiting area. Unknown and unexplained charge on the bill for “Tech Type Hours Estimate.”"

"Always a good experience here at AutoNation Ford. everyone is always friendly and professional. I had scheduled my appointment to get my oil change and tire rotations. I checked in and told him I had an appointment they couldn’t find me at first and then said no it’s for tomorrow not today. But they said don’t worry about it you’re here we’re gonna get you in. Had to wait a little bit longer than usual, but I am not complaining at all because they squeeze me in and I really appreciated that. saves me from making another trip. And they always do a great job"

"Good service on AutoNation's part. Got us in same day and got the oil changed. Would be nice if it was a bit faster. Treated well and did what they were supposed to do. My husband typically takes it to Dothan for service since the Hurricane, but obviously that isn't any faster. Next time we need a larger service we will see how long it takes to get an appointment."

"Spoiler alert, I hail from a family of career General Motors employees dating back to the 1930’s. But General Motors has ceased to care about its customers. A few years back I bought a Ford Explorer and I haven’t been back to GM since. This year, I decided to upgrade to a better Explorer and I am enthusiastic to say that AutoNation Ford, Panama City rose to the occasion. As an active duty Naval Officer I’ve had the somewhat unique advantage of dealing with multiple providers in the auto industry across several states over several years. And, with that in mind, let me just say that my wife and I got a great car through a great experience at AutoNation Panama City. Zafer, our sales rep, is outstanding. He’s a true professional while maintaining the personal touch you want with such an important investment. The finance people followed right along with a well-designed, seamless process of getting us financed and on our way in just a couple of hours. Following our purchase, we’ve enjoyed great follow-up care, with Ellen Horsley stepping up and assuring us that as part of the Ford family, should we have any questions or concerns, we need only call. And finally the service department has been stellar: friendly, efficient, and helpful. Thank you, AutoNation Panama City, for all you do! It’s noticed and appreciated! Dan Chester"