Higgins Diesel & Trailer Repair LLC

"One of my drivers had an alternator go out on him while in the area on a Sunday. He was at the TA but they didn’t have a tech on duty and we needed to make a delivery. I called this place from Florida and they went and got an alternator for my driver came out and installed it and we made the delivery. They charged me 1100.00 for this. Five days later the alternator goes out again in Virginia. I call them to stand behind their work and I was completely stonewalled. TA roadside in Raphine, Virginia came out and redid the repair for 739.00 on the side of I-81. I repeatedly have reached out to them. Left messages and only got one response was that my only recourse was to take the alternator back to the parts dealer they purchased it from. Complete scammers taking advantage of hard working truckers. Never use these guys. Better to wait on TA."

"Highly recommend this folks... They came to us and saved the day on our F-250... DEF system fault.. came to us in Gulf Shores within about 90 minutes... spent approximately 30 minutes.... Everything is back to normal now... many thanks...."

"Always got the job done and never had any problems after working on our trucks and trailers. Reliable and trustworthy. Cost of repairs and services are cheaper then anyone else. I highly recommend these guys."

"John Herron: wow I can’t say enough about this place. We are visiting family, broke down. 1st place we called said they were at least a month out on vehicles and wouldn’t even attempt to come look at our truck. Called this place next and they have gone out of their way to help us. Got to us in 30 Min, checked vehicle and agreed we could drive to their shop. Once there, they were diligent in getting the truck fixed, made several trips getting fluids, sensor etc. made sure everything was working perfect before we left. We highly recommend this place!"

"I don't do gushing reviews. I try to be professional and objective, looking for any way to ding at least something small on any place I visit so that I can build trust in anyone that reads my reviews. I have ZERO negative things to say about this business. In fact, I don't know if I can say enough positive things about this one. It all started when I broke down late last night. My business partner looked for the nearest diesel mechanics to come help me out. First, my partner started getting clues that these guys really knew what they were talking about over the phone. They dropped everything to come help me out within the hour. Decided they had to tow me, but when one of the problems turned out to be something they could have figured out on the side of the road, they didn't charge me for towing a vehicle and a trailer. They went out of their way to provide me on-site accommodations to take a nap while they worked on the problem immediately. When I mentioned an ancillary problem I was having, they offered to at least diagnose it for no charge. That in turn led to discovering a larger root issue. They worked through the night. I could tell they were dead tired, and were working slow. They told me they weren't going to charge me for the actual time they took to do the bigger repair since their fatigue was slowing them down. They are a cash only business, and (maybe just because we are also a business) they made a payment arrangement with me to pay off my balance on my return trip. Five stars on communication. Five stars on speed. Five stars on customer service. Five stars on knowledgeability. Five stars on price. Five stars on overall satisfaction. I'll be telling this story to friends, family, and people we hire for years. These guys are amazing."