OXXO Cleaners that Care - Las Olas

"There’s everything to adore about OXXO Cleaners that Care-Las Olas. It’s unparalleled. They went above and beyond by contacting me about a missing button on my jacket, then promptly matching and replacing it. For impeccable care of your clothes, this is the ultimate destination. Their service is exceptional!"

"After years of patronage, it's with great disappointment that I find myself compelled to share my recent experiences with this dry cleaner, marking a stark departure from the quality and accountability I once associated with their service. A month ago, a pair of my Hugo Boss slacks were returned from cleaning visibly damaged. Despite several attempts at repair by the cleaners, the slacks remain irreparably altered, necessitating their disposal. Throughout this ordeal, not once was an apology extended, nor was there any offer of compensation, credit, or replacement for the damage incurred—a gesture I had assumed would be standard for preserving customer trust and satisfaction. Adding to my disillusionment, a white dress shirt, previously cleaned by them and untouched for a year, was discovered to have a pink discoloration along the button line upon inspection for wear. Despite the shirt still being pressed, collar plastic insert, tags intact, suggesting it had remained unworn since their last service, my concerns were dismissed outright. The possibility of their machines causing such damage was denied, with insinuations made about the shirt's use post-cleaning and undue emphasis placed on the cleaning's timeline. No effort to rectify or even re-clean the shirt was proposed, let alone any form of credit for the mishap. This sequence of events, characterized by a noticeable lack of accountability and customer care, compels me to seek services elsewhere. The absence of even the most basic courtesy of acknowledging and addressing customer grievances signals a shift in values that I can no longer overlook. It's disheartening to conclude that our journey together ends here, as the trust and reliability that once defined our interactions have evidently faded."

"My first time using OXXO as my cleaners closed permanently after I'd been using them for many years, and Jonathan and his team did not disappoint. Pants and top (both linen) were cleaned and pressed beautifully. Professional presentation! Thank you!"

"Very expensive alteration cost for 1 pair of jeans, where I just needed them to fix the zipper, it was $31…. I just moved here so I let them do it, but my boyfriend found a different dry cleaner/alteration place that charges way less and they didn’t think highly of OXXO either. When I went to pick up my jeans, they weren’t ready (I was told they’d be ready on a Monday and I can Wednesday). When they were ready, there were little black and brown spots on my white jeans. I rubbed off the black stuff but the brown stuff I had to use oxi clean on and wash my jeans. Pretty disappointed. Will be going elsewhere now."

"Incredible!!! Beautifully pressed, cleaned clothes, fast and professional service, LOVE the fact that all I needed was a card (like an ATM) to retrieve my clothes 24/7!!! Amazing! And bc I was new to the fast service- it took me a second to figure out how to use the card (don’t leave it in- pull the card out immediately) - I couldn’t get it to work so I emailed the contact person for after hours and they kindly responded in ample time! Thank you and I look forward to being a loyal patron!"